SIL Case Officer – Supported Independent Living

Are you passionate about supporting young people to live healthy, meaningful lives? Youturn is seeking a dedicated Supported Independent Living (SIL) Case Officer to join our Child Safety team and help deliver high-quality, client-centred services to young people in care.

About Us

Youturn is a not-for-profit organisation supporting over 6,000 young people and families annually across Southern Queensland. Our services span Child Safety, Homelessness, Mental Health, and Suicide Postvention. We are passionate about creating safe, inclusive spaces and empowering young people to live healthy, meaningful lives.

About the Role

We’re seeking an experienced and skilled SIL Case Officer to join our Child Safety team. You’ll work directly with young people in care, helping them build life skills and transition into safe, supported independent living.

Key responsibilities include:

Developing and reviewing client-centred case plans

Collaborating with support workers and external stakeholders

Supporting clients with complex needs and trauma backgrounds

Ensuring culturally competent and safe service delivery

Maintaining accurate records and contributing to continuous improvement

Supporting Team Members provide opportunities to our clients

About You

You’re a motivated and empathetic professional who thrives in a collaborative environment. You bring:

Tertiary qualifications or Cert IV in Community Services (or similar) Requires Diploma in Community Servies

Experience in case management and working with vulnerable youth

Knowledge of the Child Protection Act and related legislation

Strong interpersonal skills and professional boundaries

Ability to work flexibly, including occasional out-of-hours support

Other requirements:

Current ‘C’ class open driver’s licence

Valid Blue Card (or ability to obtain)

Suitability Check (or eligibility to apply)

Selection Criteria – SIL Case Officer

Please address the following criteria in your application, providing specific examples of your experience, skills, and achievements that demonstrate your suitability for the role.

Client-Centred Case Management
Demonstrated knowledge and experience in delivering client-centred case management, including the ability to develop, implement, and review individualised case plans.

Working with Complex Needs and Trauma
Proven understanding of the complex needs of young people in out-of-home care, particularly those who have experienced trauma and face significant barriers to achieving stability.

Legislative Knowledge
Ability to interpret and apply relevant legislation, policies, and practices, including the Child Protection Act and Child Safety Service Standards.

Cultural Competence
Experience working with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities, and the ability to apply culturally competent practices.

Why Join Youturn?

When you work with Youturn, you’re not just taking a job — you’re joining a purpose-driven organisation committed to creating a future where everyone has the opportunity to thrive.

Benefits for Youturn Team Members

We offer a generous remuneration package with benefits designed to support your career and lifestyle goals.

Enjoy access to generous salary packaging of up to $15,900, plus $2,650 meal entertainment benefits, to further maximise your take-home pay, offering you even greater advantages such as partial exemptions for Remote Area Benefits, Relocation Expenses and Car Parking (if eligible).

Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle!

Wellness Leave: Recharge with 5 days of paid wellness leave each year (pro-rata).

Paid Parental Leave: Unlock 12 weeks of paid parental leave benefits after just one year of dedicated service.

Annual Leave Loading: Receive additional pay with annual leave loading.

How to Apply

To apply, please submit your resume and a cover letter that addresses the Selection Criteria above and outlines your interest in this role.

Youturn is an equal opportunity employer.
Please advise if you have been referred to this position by a current employee of Youturn.

Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.

We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at: [email protected]