Duty Manager – Step Up Your Hospitality Career

Looking for your next big opportunity in hospitality leadership?

The Club Hotel is seeking a motivated and customer-focused Duty Manager to lead our evening operations. Whether you're already an experienced Duty Manager or a senior hospitality professional ready to step up, this is your chance to grow your career in a supportive team with no 4am finishes!

About Us

The Club Hotel has just undergone new renovation and is looking to build upon the team, open 7 days a week from 10am to midnight. With dining, gaming, entertainment, function room and TAB facilities, we pride ourselves on creating a welcoming environment for our guests and staff alike.

The Role

As Duty Manager, you'll play a key role in overseeing evening operations, ensuring smooth service, and inspiring our team to deliver outstanding guest experiences. You'll be hands-on, leading by example across all areas of the club hotel, and making sure every shift runs seamlessly.

Key Responsibilities:

Lead, train and motivate staff to deliver exceptional service.

Supervise daily operations across bar, gaming, dining and kitchen.

Jump in where needed, from the floor to the kitchen, to ensure service flows.

Handle guest inquiries and resolve issues with professionalism.

Maintain compliance with licensing, gaming, WHS and food safety standards.

Cash handling, opening/closing procedures and reconciliations.

Ensure the The Club Hotel’s presentation, safety and ambiance meet high standards.

About You

We're looking for an enthusiastic leader who thrives in a fast-paced environment.

Experience in a similar role, or ready to step up into management.

Strong leadership skills and the confidence to guide a team.

A passion for hospitality and delivering memorable guest experiences.

Excellent communication and interpersonal skills.

RSA and RSG essential; RMLV is an advantage (or willingness to obtain).

Calm, professional and solutions-focused under pressure.

Available Monday–Sunday.

What We Offer

Competitive pay and staff perks.

Two consecutive days off

A supportive, inclusive workplace that values its people.

Career development and training opportunities.

No 4am closes, we are licensed to midnight!