We are on the hunt for experienced and energetic candidates for a range of Customer Service positions in Melbourne!

About Sidekicker:

Sidekicker is a better way to find work.

With our app you can filter jobs near you or businesses you love, and you have complete control over your schedule to choose WHEN, WHERE and WHO you work for.

Why work with us:

Flexible shifts that suit your schedule.

Weekly pay, including superannuation.

Opportunity to work with top employers in your area.

Chance to grow your skills and gain new experience.

Easy app-based shift booking and updates.

Responsibilities may include:
- High-volume inbound and outbound calling
- Troubleshooting client issues over the phone, triaging issues/queries internally
- Working autonomously in a fast-paced environment
- Customer care and servicing (phone-based or customer facing)

Qualifications:
- Strong written and verbal communication
- Energetic and empathetic phone manner
- Experience using online phone tools, CRM, ERP systems (e.g. Salesforce, Zendesk etc)
- Previous experience working towards KPIs/SLAs

What’s next?

Apply to create an account with Sidekicker!

Once registered, you will be prompted to complete an online assessment that you can undertake in a comfortable environment of your choice.

Following which you'll get to complete your Sidekicker profile and officially become a Sidekick giving you access to many other shifts we have available!