About Us
Nickel Energy is part of the Static Solar & Electrical Group, a trusted name in solar installations and sustainable energy solutions across the Northern Rivers and Tweed regions. We’re passionate about helping local homeowners and businesses take control of their power through quality solar systems and friendly, reliable service.

About the Role
We’re looking for an organised and friendly Appointment Setter / Admin Assistant to join the team in our Lismore office.

You’ll be the friendly first point of contact for customers exploring solar and battery solutions, handling enquiries and support requests, scheduling appointments, and ensuring every lead and service case is accurately recorded in our Zoho CRM.

This role also provides administrative support to both our Lismore and Tweed teams, including email management, data entry, and assisting with basic marketing and social media tasks.

Whether you’re a school leaver starting your career, a mum returning to work, or ready for a break from gig culture, this role offers stability, a rewarding mix of variety and being part of a positive local team.

Key Responsibilities:

Answer incoming calls and provide friendly, professional assistance to customers

Book and schedule solar sales appointments

Triage solar service enquiries and log support cases in our CRM (training provided)

Maintain customer records, update job information, and support day-to-day admin

Assist with email management and general office coordination

Support simple social media updates and gather customer stories or photos

Help with net metering applications and communication with energy retailers

What We’re Looking For:

A clear communicator who enjoys helping others

Strong attention to detail and great organisational skills

Confident using computers and cloud-based tools (e.g. Google Drive, Zoho)

A proactive, reliable attitude and willingness to learn

Prior customer service or administration experience is ideal, but not essential

Why you’ll love it here:

Full-time, secure role with on-the-job training

Supportive, friendly team culture where you’re valued

Opportunity to grow within a future-focused renewable energy company

Perfect for someone who enjoys variety, stability and being part of a team making a real impact.