About the role

Guidance Partners is looking for an experienced and dedicated Client Services Assistant to join our team in Windsor, NSW. As a full-time role, this position will provide vital administrative and client support to our growing business. You will play a crucial part in ensuring the smooth running of our day-to-day operations and helping to deliver exceptional service to our valued clients.

What you'll be doing

Providing comprehensive administrative support to client-facing teams, including data entry, scheduling appointments, and managing client communications

Assisting with the preparation of reports, presentations, and other client-facing materials

Handling incoming inquiries from clients and directing them to the appropriate team members

Maintaining and organising electronic and physical client files and records

Supporting the coordination of client events and meetings

Liaising with internal teams to ensure seamless client service

Performing other ad-hoc administrative duties as required

What we're looking for

Proven experience as an administrative assistant or client services professional, preferably within a professional services or financial services environment

Strong communication and interpersonal skills, with the ability to build positive relationships with both clients and colleagues

Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure

Proficient in using Microsoft Office suite, with a strong attention to detail

Flexible and adaptable, with a proactive and solutions-oriented mindset

A commitment to delivering outstanding client service

What we offer

Competitive salary

A supportive and collaborative work environment

Convenient location in the heart of Windsor, with easy access to public transport

About us

Guidance Partners is a leading professional services firm that specialises in providing tailored financial and advisory solutions to businesses and individuals. Our team of highly skilled and experienced professionals is dedicated to helping our clients achieve their goals and navigate the complexities of the modern business landscape. With a strong focus on client service and a commitment to excellence, we have built a reputation as a trusted and reliable partner to our clients.

If you're ready to take the next step in your career and join a dynamic and growing organisation, we encourage you to apply.. Click the "Apply Now" button below to submit your application.