Service Administrator
Eilbeck Cranes
Posted 9 days ago
The Company
Australia's leading Overhead Crane and Hoist Manufacturing Company
Growing and Fast Paced Organisation
Challenging and Rewarding Role
Eilbeck Cranes is an 100% Australian owned company operating over 115 years specializing in the design, manufacturing and Installation of all types of Overhead Cranes, Hoists & Winches.
About the role
Working in a friendly and expanding team you will join the service team and assist with the day-to-day operations Service Administrator of the Service Team.
Strong communication and organisational skills are key to this role, as you will be dealing with a variety of customers, suppliers and internal stakeholders in a fast paced environment.
The main tasks involve raising and receiving purchase orders in the system and confirming supplier invoices match the purchase orders.
The duties will include but not limited to:
Answering telephone calls
Following up stock/pending orders
Receiving and dispatching
Picking and packing parts for Technicians scheduled works
Parts interrupter and Store Stock control
Ensure all deliveries contain goods requested
Tracing and Tracking order arrivals
Processing supplier invoices for payment
Support in running payroll
Raising and creating Purchase orders
Looking up manuals and parts portals
Filing of emails – incoming/outgoing
Archive filing
Research and evaluate potential vendors and suppliers
Request quotes and compare prices for maximum ROI
Mail / Couriers
Attend to customer administration needs
Assist with the efficient operation of the office and perform various tasks for the Service team
About you
Clear and concise phone manner, strong communication skills and customer service focus
Minimum 3 years’ experience in a similar role is an advantage
Forklift license Must have or willing to obtain
Strong computer skills including Microsoft excel, word, power point
Demonstrate a strong sense of initiative with the ability to plan and resolve
Dynamic, professional, positive attitude and excellent work ethic
Work autonomously
Take this opportunity to join a dynamic company focused on growth and development.
Additional Information
Onsite - Aero Ingleburn
7am start
Immediate start preferred.
Contact Person
Email [email protected]
About Eilbeck Cranes
A 100% privately owned Australian company, Eilbeck Cranes has flourished in the face of fierce competition from multinational companies. Each crane at Eilbeck Crane is quality engineered in response to individual needs. The company's efficiency and flexibility provide customised crane solutions at competitive prices. Since its establishment in 1907 by Tom Eilbeck, the company has had three generations of Tom Eilbecks at the helm and has become an industry leader in the Australian crane market.
Source: This is an extract from the company's own website
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