Receptionist to CSA

Kick-start your career with Snelleman Tom, a progressive advisory firm helping clients build wealth, business and purpose.

At Snelleman Tom, we pride ourselves on our warm, professional environment and our commitment to exceptional client service. Our team is collaborative, energetic, and passionate about supporting clients and each other.

This is more than just a front-desk role - it's the start of a career pathway. After your first 12 months of learning our systems, processes, and culture, you'll have the opportunity to transition into a Client Services Assistant (CSA) position, supporting our accounting and advisory teams.

About the Role

As the first point of contact for our firm, you'll be the friendly face (and voice) that ensures every client and visitor has a positive experience. You'll work closely with our Office Manager to keep the office running smoothly and support our wider team with day-to-day operations.

Your key responsibilities will include:

Greeting clients and visitors, ensuring a professional and welcoming first impression

Managing incoming calls, mail, and deliveries

Coordinating meeting rooms, parking, and general office logistics

Providing administrative support such as document formatting and data entry

Assisting with HR, marketing, and office events

Maintaining office supplies and ensuring the environment remains clean, organised, and inviting

Supporting the Office Manager with administrative projects and office management tasks

Managing ad hoc requests and running occasional errands (driver's licence encouraged but not essential)

Finding ways to improve how we do things - we value initiative and creative problem-solving.

About You

You'll bring a positive attitude, strong communication skills, and a genuine interest in building a career in professional services.

You'll ideally have:

Previous experience as a receptionist or office administrator

Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint)

Excellent verbal and written communication skills

High attention to detail and accuracy

A proactive, "make it happen" attitude

Strong organisational and multitasking abilities

A friendly, professional manner and commitment to great client service

Demonstrated customer service experience in a professional environment

Legal right to work in Australia

Your Career Pathway

After your first 12 months, you'll have the opportunity to step into a Client Services Assistant (CSA) role — supporting our accounting and advisory teams with:

Administrative support for accounting and ASIC corporate secretarial clients

Liaising with the ATO on behalf of our accountants

Assisting with lodgements and tax administration

Preparing and managing client documentation, invoicing, and database management

To make your application STAND OUT, share with us in your cover letter why you believe this position is crucial to the team's success.