Housing Operations Manager
St Patrick's Community Support Centre
Posted 5 days ago
Work for a respected not-for-profit organisation
Full-time, Level 8 position under the SCHADS Award
Based in Fremantle with salary packaging benefits
Who are St Pats?
St Patrick's Community Support Centre Limited (or St Pat's as it is affectionately known) is an award-winning not-for-profit homelessness support service and community housing provider. We have been working side-by-side with vulnerable people in the South Metropolitan region of Perth for more than 50 years. Our mission is to end homelessness in our community.
To achieve our mission, we work in partnership with government and human services agencies, businesses, and the broader community to provide a range of high-quality services delivered to break the cycle of poverty and disadvantage. These include housing, health and dental care, crisis intervention and emergency relief, social inclusion, and specialist support services.
Our collaborative integrated and person-centred approach allows us to be there for people at every stage of their journey out of homelessness.
About the Role
This position will lead the operational management of St Pat’s housing services ensuring our housing programs run efficiently, meet compliance and funding requirements and deliver excellent outcomes for tenants and the community.
This role is pivotal in driving continuous improvement, business efficiencies and a strong, values based team culture.
Key responsibilities:
Oversee tenancy and asset management services across St Pat’s housing portfolio
Ensure compliance with legislative, contractual, and reporting requirements
Develop systems and processes that enhance service delivery and operational efficiency
Manage budgets, reporting, and performance against KPIs
Build strong relationships with stakeholders and partners to support service outcomes
Lead and mentor a team aligned with St Pat’s mission and values
About you
Experience managing housing or community services operations including tenancy and asset management, contract management, program monitoring and evaluation and high-quality service delivery
Strong understanding of tenancy management, compliance, and housing legislation
Proven ability to lead teams and implement systems for continuous improvement
Strong financial management and stakeholder engagement skills
Demonstrated experience in managing collaborative and productive working relationships across Government, non-government organisations, service partners, contractors and consultants
In return we offer:
Value based organisation working towards ending homelessness
Growing organisation with a fantastic culture
Salary packaging up to $15,900
Additional Bonus leave at Christmas as well as paid leave day on your birthday
Access to an Employee Assistance Program
If this is the role for you, please demonstrate your capability by providing evidence of how you meet the Essential Criteria in your Cover Letter, attaching your CV with references.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
To APPLY go to our Careers page on our St Pat’s website or copy and paste this link into your browser: https://stpats.com.au/about/jobs/
Shortlisting will commence as soon as possible, so if you want to work for an organisation making positive changes to the community APPLY TODAY!
About St Patrick's Community Support Centre
St Pat’s is a not-for-profit organisation which provides community housing and specialist support services for people facing homelessness. We have been working side-by-side with vulnerable people in the south metropolitan region of Perth for 50 years. Our targeted services are aimed at people aged 16 and over, including couples and families, who are experiencing rough sleeping or significant disadvantage. To achieve our mission to end chronic homelessness we work in partnership with government and human services agencies, businesses, and the broader community, to provide a range of high-quality services delivered to break the cycle of poverty and disadvantage.
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