Join our warm, supportive team in beautiful Kew East!

Are you a friendly, motivated, and detail-oriented career medical receptionist who loves delivering outstanding customer/client service?
We’re looking for a mature, enthusiastic, and reliable Intake and Reception/Administration Assistant to join our welcoming team at The Gut Centre, Australia’s leading psychology clinic specialising in gut-brain health. This role is perfect for someone who takes pride in creating a positive experience for every client.

Roster: Generally 1–3 days per week (8:30am–5:00pm), with hours varying week to week. Additional days may be available to cover staff leave. Must be available at least 3–4 days per week during December.

About the Role

You’ll be the friendly face (and voice) of our practice, providing exceptional client care, supporting our psychologists, and helping to manage our intake of new clients.

Key responsibilities include:

Greeting and supporting clients in a warm and professional manner

Managing appointments, client enquiries, and payments using Zanda (Power Diary)

Processing Medicare and private health claims

Educating new clients about our services

Assisting with social media posts, updates, and community engagement

Creating reports and maintaining accurate client records

General reception and administration duties

What We Offer

A supportive, friendly, and nurturing team culture

Variety in your day

On-site parking, nearby cafés and supermarket

Competitive remuneration

A beautiful, modern clinic in leafy Kew East

Health and wellbeing staff program

Ongoing support and training

A genuinely caring and positive workplace

Skills & Experience

Minimum 2 years’ experience in medical or allied health reception

Strong customer service focus — you love helping people feel at ease

Excellent communication, organisation, and multitasking skills

Assistance with social media posts (LinkedIn, Facebook, Instagram)

Experience with Medicare billing and Mental Health Care Plans preferred

Strong computer and Microsoft Office skills

Comfortable with technology and quick to learn new systems and software.

Reliable, professional, and well-presented

A calm, caring nature

About The Gut Centre

The Gut Centre is a trusted and growing psychology clinic dedicated to helping patients with gastrointestinal and related mental health conditions. As the first and leading experts in this field in Australia, we have been improving lives through evidence-based brain–gut therapies for more than 12 years.

If you’re passionate about customer service and want to work in a genuinely supportive environment, we’d love to hear from you!

Apply now — this opportunity won’t last long.

Applications
Applications close Monday 24th November. Shortlisted applicants will be contacted for an informal phone chat to assess suitability for an interview. Early applications are encouraged.

To apply, send a cover letter (outlining your interest in TGC) and CV to [email protected]

For inquiries before applying, contact:
Laura Thompson

[email protected] or Mob: 0425 714 546