Administration Officer
North West Hospital and Health Service
Posted 14 days ago
North West Hospital and Health Service (HHS)
- Unique locations
- Friendly communities
- Regional, rural and remote $$$ incentives
Working with us
- 4 weeks p.a. recreational leave with 17.5% loading bonus
- 12.75% employer contribution to superannuation
Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS access to the Training, Education and Professional Development Incentive funds. (If eligible)
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
The Traditional Owners of the area are the Kalkadoon people.
Mount Isa is a great place to live and work!
About the role
As part of the Allied Health Services team, you will play a key role in supporting patient care through efficient administrative systems and excellent customer service. You will:
- Provide administrative and records support, ensuring the secure handling of confidential medical files.
- Coordinate referrals, appointments, and waitlists to support smooth patient flow.
- Deliver high-quality customer service to patients, carers, and staff.
- Assist with general office duties, data entry, and maintenance of patient information systems.
- Contribute to a culture of safety, teamwork, and continuous improvement.
This is a great opportunity to gain hospital administrative experience while supporting vital Allied Health services including Physiotherapy, Occupational Therapy, Dietetics, Speech and Hearing, and more.
Requirements
- Whilst not mandatory a relevant qualification would be well regarded including Certificate III in Business or similar.
- Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
- This is a VPD risk role and may require evidence of vaccination or immunity to: Measles, Mumps, Rubella, Varicella, Pertussis, Hep B and Tuberculosis.
Interested?
Download the Role Description for further information and application / interview preparation.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-MI666818
Contact: Dayle Easlea on 07 4744 4447
Applications close: Wednesday 05 November 2025
About North West Hospital and Health Service
Our vision
Healthier Queenslanders.
Our purpose
To provide leadership and direction, and to work collaboratively to ensure the health system to deliver quality services that are safe and responsive for Queenslanders.
Our responsibilities
The Department of Health's role include:
1.providing strategic leadership and direction for health through the development of policies, legislation and regulations
2.developing statewide plans for health services, workforce and major capital investment
3.managing major capital works for public sector health service facilities
4.purchasing health service delivery
5.supporting and monitoring the quality of health service delivery
6.delivering specialised health services, providing ambulance, health information and communication technology and statewide health support services.
Hospital and Health Services are independent statutory agencies responsible for their own strategic plans.
Our strategic objectives
1.Supporting Queenslanders to be healthier: promoting and protecting the health of Queenslanders
2.Enabling safe, quality services: delivering and enabling safe, clinically effective, high quality health services
3.Equitable health outcomes: improving health outcomes through better access to services for Queenslanders
4.High performance: responsive, dynamic and accountable management of the department, and of funding and service performance
5.Dynamic policy leadership: drive service improvement and innovation through a collaborative policy cycle
6.Broad engagement with partners: harnessing the skill and knowledge of our partners
7.Engaged and productive workforce: foster a culture that is vibrant, innovative and collaborative
Source: this is an extract from the company’s own website.
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