At Wyndham Osteopathy, we pride ourselves on providing high-quality care in a welcoming environment. Our team of eight dedicated osteopaths supports patients of all ages in achieving their best health, and we’re now looking for an experienced Allied Health Receptionist to join our reception team in a part-time capacity.

About the role
This role is for 17 hours per week over 3 days, based at our Werribee clinic. You’ll be the friendly face and voice of our practice—creating a positive first impression for every patient and helping keep the clinic running smoothly day to day.

Key responsibilities:
• Answering calls, managing inquiries, and handling the appointment diary
• Warmly greeting patients and providing excellent customer service
• Monitoring emails and ensuring timely responses
• Performing administrative tasks such as scanning, copying, filing, and data entry
• Managing payments, receipting, and account administration
• Liaising with insurance companies
• Offering general support to practitioners for daily operations
• Maintaining cleanliness in treatment rooms and shared areas

What we’re looking for:
• Experience in a medical or allied health reception role
• Proficiency with Cliniko Practice Software and HICAPS (highly regarded)
• Excellent communication skills—both over the phone and in person
• Strong computer skills (Word, Excel, Outlook, MS Teams)
• Organised, intuitive, and able to work autonomously
• A quick learner with initiative and great attention to detail

Why you’ll love working with us:
At Wyndham Osteopathy, you’ll be part of a close-knit, values-driven team that genuinely cares—for our patients and for each other. We offer a warm, respectful environment, stable hours, and the opportunity to make a meaningful difference in the lives of the people in our community.

If you’re a dedicated and experienced Medical Receptionist looking to contribute to a thriving practice, we’d love to hear from you.