Allied Health Receptionist

Natalie B Paediatric Occupational Therapist

Wantirna South, Melbourne VIC

Receptionists (Administration & Office Support)

Casual 15-20 hours a week

$30-$35 per hour

Receptionist

Natalie B Paediatric Occupational Therapy is a group of occupational therapists situated in Wantirna South. We strive to assist families and children to achieve their greatest potential.

The Role
We are seeking an experienced receptionist with strong knowledge of Halaxy practice management software as well as experience processing NDIS and Medicare payments. This role involves a wide range of reception and administrative duties, supporting parents, children, patients, referrers, clinicians, and management.

If you thrive in a busy, fast-paced environment and pride yourself on excellent organisation, time management, and communication skills, this could be the role for you.

Responsibilities include:

Representing the practice as the first point of contact

Greeting clients and visitors at reception

Answering incoming calls and emails promptly and professionally

Booking client appointments, creating files, and processing billings through Halaxy

Managing NDIS and Medicare payments and claims

Liaising with clients regarding appointments and inquiries

Updating and maintaining client files, including preparing new files and scanning documents

Preparing and managing electronic and hard copy documents, and archiving closed files

Processing client payments and ensuring all daily admin processes are completed

Ensuring reception and clinic areas remain clean, organised, and presentable

About You

Prior experience using Halaxy is essential

Demonstrated knowledge of NDIS and Medicare payment processes

Working with Children Check Check

Previous experience in a health clinic or similar customer-facing role is highly regarded

Strong interpersonal, oral, and written communication skills

Professional personal presentation

Integrity, professionalism, and confidentiality

Ability to work both independently and collaboratively within a dynamic team

Excellent prioritisation, organisation, and planning skills

Strong attention to detail and flexibility

What’s on Offer?

Join a dedicated team of clinicians committed to supporting families and children

Comprehensive training and support to help you succeed

Contribute your skills to meaningful work that makes a difference

Easy on-site car parking

A fun, friendly team culture where your contribution is valued

Applications will be reviewed as they are received, so we encourage you to apply early. Shortlisted applicants will be contacted.