“At our clinic, we believe great care starts with great people. We’re fun but professional, trusted by our clients, and committed to growing together - for the long run.”

- Emma Roberts, Back In Motion Bayswater Practice Manager

About Us

Back In Motion Bayswater (located in the Wantirna Mall) is a large, well-established and thriving multi-disciplinary practice providing physiotherapy, podiatry and myotherapy services. We have a fantastic reputation in the community and take pride in providing a service that not only meets but exceeds our client’s expectations.

Back In Motion Group is part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand. Please do not hesitate to ask us any questions. We would love to hear from you!

The Role

We’re on the lookout for our next admin superstar - someone organised, reliable, and passionate about delivering excellent care alongside our welcoming admin and clinical team. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, practitioners and team members.

This is a permanent part-time role with a minimum of 24 hrs per week (Mon 2-8pm, Wed 2-8pm, Thurs 4-8pm, Fri 7.30am-3.30pm or 11-7pm), with the opportunity for additional shifts and leave cover across our opening hours.

You will be dividing your time between front-desk client care and essential administrative support.

Your duties will include but not be limited to:

Client Experience

Answering phones and emails promptly, prioritising client needs.

Managing diaries and scheduling client appointments.

Providing outstanding customer service to ensure every client has a positive and meaningful experience.

Building strong working relationships with clinicians to support coordinated client care.

Supporting the podiatry team through instrument management and sterilisation.

Ensuring the clinic is well-presented, clean, tidy, and safe for our clients.

Administration

Processing payments and invoices accurately.

Managing Work Cover debtor accounts and performing bank account reconciliations.

Supporting the Practice Leadership team with day-to-day operations.

Helping document and improve clinic procedures.

Assisting with special projects such as clinical trial management, marketing initiatives, and social events.

About You

You are a friendly, professional, and team-oriented individual with the ability to mentor and support fellow administrative staff, who brings:

Essential:

Experience as a Allied Health Receptionist/Administrator, ideally in podiatry or physiotherapy, with working knowledge of podiatry workflows and Victorian WorkCover accounts and debtors.

Excellent customer service skills, with empathy and a strong client-support focus.

High accuracy, a mature mindset, and strong problem-solving ability.

Ability to work independently and collaboratively in a team environment.

Confidence with systems and a quick learner of new programs.

Initiative, adaptability, openness to feedback, and commitment to continuous improvement and confidentiality.

Desirable:

Interest in a long-term role with opportunities to grow and contribute.

Previous team leadership experience (a bonus, not a must!).

If you tick most of these boxes, we’d love to hear from you - don’t worry if you’re not a perfect match!

Why Join Back In Motion Bayswater?

Competitive Remuneration: We offer a competitive hourly rate, reflective of your experience and skills.

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Career Growth Opportunities: As part of a leading allied health organisation, you’ll have access to training and professional development to expand your skills.

Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.

We offer extensive career development opportunities including Partnerships for our committed clinicians who are in pursuit of clinical excellence, career diversity, innovative healthcare solutions and business ownership.

How To Apply

If you would like to learn more about our opportunities, please email [email protected] for a confidential discussion or to learn more about Back In Motion Health Group, please visit www.backinmotion.com.au

Ready to take the next step in your career? Click APPLY NOW!