Who We Are

Reload Physio is a leading Physiotherapy and Clinical Based Exercise clinic in Brunswick, Melbourne. We pride ourselves on delivering professional and expert Physiotherapy services to our clients, with our Reception and Administration team a critical part to our success. We are committed to delivering work-life balance to our team and provide a friendly, supportive team environment to help you achieve your career and life goals.

We are part of the Healthia Group, a company that offers a supportive and cohesive workplace culture with integral educational and career growth opportunities. If you are successful in this application, you will immediately be connected to a network of Allied Health Practitioners and Support Services in over 300 practices across Australia and New Zealand.

Our Clinic and Team

We strive to offer a full range of services from acute injuries to end stage rehabilitation and sports performance, not to mention other programs to manage other musculoskeletal and chronic conditions such as Osteoporosis, OA, Pregnancy and Post natal complaints and much more.

We are involved with many sporting clubs, gyms, medical centres and community groups, we love our community, and we are sure you will too.

Our Clients

Our client base comprises of a generalised Musculoskeletal caseload, and is as diverse as you can imagine, from elite athletes to general population of sports and spinal injuries and chronic conditions. The majority of our client base is privately funded, but also a smaller proportion of TAC/WC/NDIS and Medicare funded clients.

The Role

Due to ongoing growth, we are now on the look out for a dedicated and enthusiastic Receptionist to join our thriving clinic on part-time basis (approximately 15 hrs per week). Occasional work on some evenings and Saturday mornings will be required as part of this role, with the opportunity for additional hours in the future.

This role will see you providing stellar support and a great front-of-house experience for all of our clients.

Your duties will include but not be limited to:

Greeting clients with warmth and professionalism and managing front desk operations.

Scheduling appointments and managing bookings for our 10 clinicians using our Nookal booking system.

Handling phone and email enquiries with professionalism and efficiency.

Processing payments and maintaining accurate patient records.

Supporting our amazing team of physiotherapists with administrative tasks.​

About You

You will have a fun, welcoming and friendly personality with the ability to work under pressure and maintain professionalism at all times. Additionally, you will have/be:

Experience in an administrative or receptionist role.

Experience in an allied healthcare or medical setting is highly regarded but not essential.

Excellent communication and interpersonal skills.

Excellent organisational abilities and attention to detail.

The ability to work independently and collaboratively.

An aptitude for multi-tasking with an adaptable approach to work.

Proficiency in using booking systems and Microsoft Office.

A proactive and positive attitude, with a commitment to providing outstanding customer service.​

Why Join Reload?

Because you want to be part of a great team helping our community be the best they can be. You love to support and be supported. In addition, our benefits include:

Employee Perks: Enjoy Healthia Group Employee Discounts – up to 30% off all services and products, including podiatry, Pilates, strength classes, physiotherapy & footwear!

Keep Fit, Stay Active: Access a range of gyms, swimming pools, and health centres across Australia at discounted rates for you and your family with Fitness Passport.

Comprehensive Training: Receive thorough training in all aspects of the role to ensure your success.

Career Growth Opportunities: As part of a leading allied health organisation, you’ll have access to training and professional development to expand your skills.

Community Impact: Be part of a healthcare provider known for its commitment to quality care, helping clients feel and perform their best.

How To Apply

If you are a motivated individual who thrives in a fast-paced environment and enjoys working as part of a team, we encourage you to apply! Please submit your resume and cover letter stating your availability and ideal working hours.

We look forward to welcoming the newest member to our Reload team!

To learn more about us, please visit our website at www.reload.physio.com