Clinic Administrator / Practice Manager - Full time opportunity available (38h/week)

We are looking for someone to be the face of the company at our Bunbury Clinic. If you have an inviting and welcoming personality, initiative, time management, attention to details and positive work ethic, you might be the right fit for this role!
Medical experience is not mandatory, but you must be willing to learn!

Why should you apply?

An exciting opportunity to grow as part of an expanding health care service

Culturally diverse team who we consider family

Ongoing learning and professional development

We have wonderful patients and clients

Rewarding role - Make part of our patients journey back to better health!

Full training and ongoing Support!

Responsibilities include, but not limited to:

Provide exceptional customer service

Following up on aging debts and collecting payments.

Promote in house services and products to potential clients/customers

Drafting of rosters.

Performance reviews

Assistance with Training and coaching of new receptionist.

Support the implementation of initiatives that establish a work culture in
line with the company values.

Develop and maintain effective collaborative, partnerships and strategic
alliances with key external stakeholders

Maintaining up to date diary of therapists and opening hours

Confirm, reschedule, cancel appointments

Efficient coordination of clinic communications (emails/letters etc)

Maintain general tidiness of clinic and treatment rooms

Undertake fee collection, Process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts

Maintain correct and up to date client records

What you will bring to the role

Administration certification or years of experience in a similar role (reception/medical)

Team or people management capabilities and willingness to learn

Current computer skills including G-suite (advantageous)

Flexibility and adaptability to changing workloads

High degree of accountability and attention to detail

Strong organisational and time management skills

Understanding of the rights of people with a disability

Current Valid Driver's License

Availability Monday - Friday, between 8am to 6pm.

Attitude to take initiative, dedication, reliability and team work

Demonstrates time management, delegation, organisation skills and positive work ethic

Attention to detail and problem solving skills

Excellent written and verbal communication

Proficient in G-Suite (Google Workspace/ Word, Excel, Emails