Key Details:

This role has a start date of 27 January 2026.

Applications with a cover letter addressing the selection criteria are to be sent to: Erin Caceda (Principal) [email protected]

Applications close Monday 03 November at 8am sharp.

About Allegra School

Allegra School is a small, co-educational Special Assistance High School for students in Years 9 and 10 located in Coffs Harbour, NSW. The school is designed to support young people with social, emotional, behavioural, or learning needs who may not thrive in mainstream education settings. At Allegra, we focus on creating supportive and transformative learning experiences that help each student feel seen, valued, and capable of success. Our approach is personalised and student-centred, with small class sizes that allow for strong relationships between students and staff, and for meaningful, individualised learning support.

The Allegra community values acceptance, connection, and collaboration. We are committed to fostering resilience, belonging, and wellbeing, alongside academic and personal growth. Staff work closely with students to build trust and provide consistent, compassionate guidance. Learning is hands-on, authentic, and often project-based, encouraging students to explore their interests and develop confidence through creative and practical experiences.

We welcome applicants who are passionate about inclusion, equity, and student wellbeing. Our ideal team members bring empathy, adaptability, and a commitment to making a genuine difference in the lives of young people. Teachers, learning support officers, wellbeing professionals, and administrators who thrive in small, collaborative environments , and who see every interaction as an opportunity to connect and inspire, will find Allegra a rewarding place to work.

About the Role

The School Administration Officer plays a key role in supporting the day-to-day operations of Allegra School’s office. The role is central to ensuring accurate and efficient administrative, financial, and compliance processes, while also creating a welcoming, calm, and supportive environment for students, parents, staff, and visitors.

This position is often the first point of contact for parents and families and must consistently present a warm and approachable persona. The successful candidate will demonstrate flexibility, empathy, and a deep understanding of the needs of our neurodivergent students and their families.

Exceptional written and verbal communication skills, a high level of literacy, attention to detail, and problem-solving capabilities are essential. This role works collaboratively with other administrative staff to maintain smooth office operations, without requiring supervisory responsibilities.

The successful applicant will be committed to Allegra School’s vision, mission, and values and operate in alignment with all relevant school policies, including Child Protection and Child Safe Guidelines.

Key Responsibilities:

1. Financial Coordination

• Oversee the school’s financial operations using Xero or equivalent software.

• Process invoices and maintain accurate accounts payable and receivable.

• Contribute to the development and application of financial policies and procedures.

2. Compliance and Reporting

• Prepare and submit data and reports to meet State and Federal compliance requirements.

• Monitor and support adherence to regulatory and accreditation standards.

• Maintain up-to-date knowledge of legislation and regulations impacting school operations.

3. Student Management Systems

• Utilise Sentral to manage student data, including enrolment, attendance, and academic records.

• Generate reports and assist in data analysis to support student learning and wellbeing.

• Liaise with external service providers to obtain supporting documentation for student files.

• Recognise anomalies within student data, proactively report them, and present solutionfocused recommendations.

4. Administrative and Executive Assistance

• Provide executive assistance to the Principal and other key staff as required.

• Coordinate schedules, organise meetings, and handle correspondence professionally.

• Facilitate smooth communication between the Principal, staff, students, and parents.

• Support the organisation of school events, meetings, and community engagement activities.

5. Customer Service and Communication

• Serve as a welcoming first point of contact, fostering a supportive and inclusive atmosphere.

• Provide outstanding customer service to students, parents, staff, and other stakeholders.

• Address inquiries and resolve issues promptly and effectively.

• Communicate with warmth, clarity, and professionalism, maintaining confidentiality and discretion at all times.

6. Record-Keeping and Documentation

• Maintain exceptional and up-to-date record-keeping practices for both electronic and physical filing systems.

• Organise and manage documentation systematically to ensure accessibility and compliance.

• Ensure the security and confidentiality of all records and files.

• Regularly update and audit filing systems to maintain accuracy and compliance.

7. Contribution to School Culture

• Actively promote Allegra School's vision, mission, and values in daily work.

• Contribute to a collaborative, cooperative, and solution-oriented office environment.

• Value the importance of accuracy, efficiency, and attention to detail in all administrative processes.

• Work in partnership with staff, students, and families to uphold a positive and inclusive school culture.

• Approach challenges with initiative, creativity, and a problem-solving mindset.

• Demonstrate adaptability and responsiveness to the needs of neurodivergent students and their families.

• Foster and model respectful and positive relationships with colleagues across the school.

Experience and Skills:

Education:

• Qualification in Business Administration, or a related field is preferred.

Experience

• Experience in financial administration using software such as Xero.

• Familiarity with student management systems (Sentral preferred).

• Strong background in record-keeping, compliance, and data management.

• Experience in an educational or community service setting is desirable.

Skills

• Exceptional written and verbal communication skills and high-level literacy.

• Warm and welcoming interpersonal skills, especially when working with parents and families.

• Strong attention to detail and accuracy.

• Effective problem-solving skills and initiative.

• Adaptability and understanding of working within a neurodivergent community.

• Collaborative approach to team environments.

• Competence with Microsoft Office Suite (Word, Excel, Outlook).

• Discretion and professionalism when handling sensitive or confidential information.

This role requires a person who is sensitive to the needs of our neurodivergent student body and their families. They will be flexible in their communication and approach, adjusting to individual needs while maintaining clear, professional, and warm interactions. The successful candidate will have, or be willing to develop, knowledge of neurodiversity and inclusive practices.

Working Conditions:

This position is based at Allegra School, Coffs Harbour, and involves working in an office environment full-time.

Occasional extended hours may be required to meet deadlines or support special events.

This position will be classified as a Level 3 – Level 4 Administrator under the current Support and Operational MEA[1] dependent on skills and experience.

Salary to be negotiated based on experience $78,000 - $95, 0001

There will be a requirement to work during non-term time.

Start date of 27 January 2026; however, casual transition opportunities in Term 4 2025 are available.

Allegra School is an equal-opportunity employer and encourages applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or age.

The successful applicant must provide a valid Working With Children Clearance and obtain a police clearance prior to appointment.

Applications:

Applications are to be sent to: Erin Caceda (Principal) [email protected]

Applications close Monday 03 November at 8am sharp.

Applications must include:

Current CV

Details of 3 current references, phone number and email address.

Cover Letter of no more than 2 pages addressing the following criteria:

Criteria to be addressed in Cover Letter:

Compliance with Child Protection Requirements:

This role requires adherence to strict Child Protection guidelines and the ability to obtain a valid Working with Children Check clearance, as well as pass a police check. Can you confirm your eligibility to meet these requirements and explain any previous experience you have working in roles where compliance with child protection policies and safeguarding measures was a key responsibility?

Office Management and Team Coordination:

Allegra School’s office environment requires organisation, calm under pressure, and strong collaboration.

Describe how you ensure that office operations run smoothly and efficiently. Provide an example of a time when you improved an administrative process or supported a team to work more effectively.

Customer Service and Communication:

As the first point of contact for our school, you play a vital role in shaping the experience of students, parents, and staff.

Share an example of how you have delivered exceptional customer service, particularly when supporting parents, families, or students in a challenging or sensitive situation. How did you maintain professionalism, empathy, and clear communication throughout?

Experience with Financial Systems:

This role involves managing invoices, payroll, and financial records using systems such as Xero.

Describe your experience using financial software (e.g., Xero or equivalent) to manage organisational finances. How do you ensure accuracy, compliance, and attention to detail in your financial processes?

5. Confidentiality and Record-Keeping:

Our administrative team handles highly sensitive student and staff information.

How do you ensure confidentiality and security when managing sensitive or personal records? Provide an example of a time when you demonstrated discretion and professionalism in handling confidential information.

6. Alignment with Allegra's Values

Allegra School’s values are acceptance, connection, and collaboration, and our mission is to create supportive and transformative learning experiences for neurodivergent students and their families.

How would you contribute to maintaining and strengthening Allegra School’s culture and relationships with students, parents, and families through your role in administration? Describe how your approach to communication and teamwork reflects Allegra’s vision, mission, and values.

Incomplete applications will not be accepted.