
Customer Service Administrator
Alcolizer Technology
Posted 1 day ago
Are you looking for a stable role in a supportive team where your strong customer service and administration skills will be valued?
We are seeking reliable and motivated Customer Service Administrators to join our Service Administration team. This role is ideal for someone who enjoys a mix of customer interaction and behind-the-scenes organisation.
What you’ll be doing:
Handling customer enquiries and service requests over the phone and via email
Preparing and following up on quotations
Processing customer orders accurately
Maintaining up-to-date customer records and service documentation
Working closely with the Service Management team to ensure customer needs are met
What we’re looking for:
At least 2 years’ experience in customer service, administration, or a similar role
Confident communication skills and a professional phone manner
A reliable and organised approach with strong attention to detail
Ability to work both independently and as part of a team
Solid computer skills (Microsoft Office and ERP systems preferred)
Someone who is dependable, mature-minded, and seeking long-term stability
What we offer:
A stable, full-time role in a well-established organisation
Supportive training and ongoing development to set you up for success
A collaborative team environment where your contribution is valued
Regular weekday hours (no late nights or weekends)
A role that rewards reliability, commitment, and a strong work ethic
If you are someone who takes pride in providing excellent customer service and are looking for a role where you can stay long term, we’d love to hear from you.
Click "Apply Now." Submit your resume and a cover letter telling us why you are the right candidate.
About Alcolizer Technology
Alcolizer Technology has been at the forefront of research, development, design and manufacturing of sensitive and accurate drug and alcohol testing equipment for more than 30 years.
Recognised as one of Australia’s most innovative and forward-thinking companies our products are designed and manufactured in Australia and trusted by police services and industries globally. Alcolizer is the largest provider of Breath Testing devices to Australian Police and the largest provider to the Australian Resource sector. Our products are built in Australia, for Australia, but shipped around the world wherever people value quality, reliability and innovation!
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