Exciting Career Opportunity

Join the growing team at CNC Wheels, a fast-expanding business specialising in wheels, tyres, and a full range of automotive services including wheel repairs, painting, machining, and more. We're on the lookout for a motivated Office Assistant/Customer Service Specialist to support our day-to-day operations and deliver outstanding service to our valued customers. This is a fantastic opportunity to be part of a passionate and professional team, committed to delivering quality, innovation, and top-tier customer care in the automotive industry.

Key Responsibilities:

Streamline office operations and provide robust support to colleagues, ensuring optimised procedures.

Deliver exceptional customer service, handling inquiries, questions, and updates with professionalism and care.

Efficiently manage phone communications, including call routing to the appropriate departments.

Conduct invoicing activities for both individual customers and businesses with precision.

Uphold a clean, inviting, and professional atmosphere in our showroom and waiting areas.

Manage customer service interactions via email and promptly and accurately respond to customer inquiries and concerns.

Contribute to sales efforts in our wheels, tyres, and service offerings, enhancing customer experience and business growth.

What We're Looking For:

Experience in general office tasks - we provide training to align your skills with our needs.

Outstanding communication and interpersonal skills to interact effectively with team members and customers.

Exceptional organisational abilities to manage various tasks in a dynamic environment.

Comfort in navigating a fast-paced work setting.

Ability to communicate effectively with customers through various channels, including face-to-face, over the phone, and via email.

Why CNC Wheels?

Be part of a forward-thinking and enthusiastic team.

Opportunities for professional growth and development.

Engage in a variety of tasks, ensuring a dynamic and exciting workday.

Join us at CNC Wheels, where your contribution matters and your skills are valued.