About Abbeys Auctions

Looking to join a vibrant team that turns asset management into an art form? Abbeys Auctions is Melbourne's trusted auction house, where passion meets professionalism. For over 55 years, we've been helping people navigate life's transitions – from downsizing homes to managing estates – with expertise, care, and a friendly smile. If you love connecting with people, are super organised and have an eye for value, we want to hear from you!

About the Roles:

We're looking for two energetic Auction Coordinators who can keep the flow of treasures into and out of our auction rooms running like clockwork. ! If you're super organised, passionate about circular economy, enjoy leading teams, and thrive in a dynamic retail environment, this could be your dream role. Join us in making every auction an exciting adventure!

Role 1: Auction Coordinator, Weekly Estates Auction Series

Role 2: Client Services Coordinator, Back of House

Key Responsibilities:

Both Roles : Auction Floor Management:

Play your role in the Auction team to ensure the smooth and efficient flow of all auction activities.

Provide on-the-floor direction and supervision whilst personally participating in operations tasks

Support other areas as needed to achieve overall business goals

Ensure the safety and security of auction lots and team members.

Maintain a clean, tidy and safe work environment

Act as Duty Manager (responsible person on site) on nominated days as required, including ensuring building security and acting as an escalation point for staff or customer issues.

Both Roles : Team Leadership & Management:

Lead, supervise, and mentor a small team

Plan, schedule, and roster work activities to ensure efficient and timely fulfillment of customer orders.

Conduct performance reviews and provide regular feedback to team members.

Both Roles : Financial Management:

Monitor and control production costs, including labor, materials, and equipment.

Contribute to the overall profitability of the auction department.

Role 1: Auction Lead

Lead the strategy and execution for the Weekly Estates auction series.

Coordinate all aspects of the production to timeframes and quality standards

Innovate and grow the series by continually adapting to changing customer needs

Role 2: Outgoing Buyer purchases:

Coordinate Click'N'Collect at the door - Build and maintain strong relationships with regular buyers.

Provide delivery and postage quotes

Package and send items ordered for postage, and coordinate with Australia Post

Prepare items for courier or truck despatch

Maintain robust inventory control and record-keeping systems to ensure accurate tracking of all items

Role 2: Incoming Consignment Management:

Manage incoming consignments, including the checking and receipting of items for sale from vendors and the coordination of specialist valuers to assess arriving goods.

Reference consignment terms and conditions that have been agreed with clients and ensure these arrangements are fulfilled.

To be right for these roles, you will need to have these Skills, Experience and Qualifications:

A personal passion and deep interest in the circular economy, second-hand goods, auction or categories of products typically managed at Abbeys.

At least 3-5 years of experience in a high-volume, bulky goods retail environment, including a minimum of 2 years leading teams with responsibility for stock management and/or customer service.

Strong leadership and supervisory skills with the ability to motivate and manage a team.

Experience in planning work and rostering team members in an environment that includes both regular planned activity, combined with the need to flexibly manage schedule changes and unexpected events

Excellent organizational and time-management skills with the ability to meet deadlines in a high-activity environment.

Excellent communication and interpersonal skills, especially a warm and smiling customer approach

Physical fitness and the ability to lift up to 25kg, with team assistance for heavier items, plus handling of bulky and fragile goods without damage.

Strong attention to detail and a commitment to quality.

Well-developed computer skills, quick and accurate keyboard use (minimum 40 words per minute), and the ability to learn new systems

Australian citizenship, permanent residency, or valid work visa with appropriate work rights

Other Attributes that are desirable but not essential are:

Knowledge and experience of Auctions, online auction platforms

Specific product experience in vintage or antique goods.

Tertiary level qualifications in retail management or related discipline (at least Certificate or Diploma).

Sound like you?
Please submit a covering letter explaining why you're the one for us, plus your Resume. Please be sure to nominate your preferred role.

NOTE: If you do not have the skills and experience noted above, please DO NOT apply for this role.