Join the Neurock Team in Caloundra West (Sunshine Coast)

Are you an exceptionally organised and proactive administrator who thrives on juggling logistics, scheduling, and ensuring a seamless process from sale to installation? Neurock is a growing, privately owned leader in the Australian building product industry, and we’re looking for a sharp, energetic Coordinator to manage the critical link between our sales, installations, and clients.

If you thrive in a fun, fast-paced environment, want to master new skills, and are looking for a secure, long-term full-time career with real growth potential, this is your chance!

What We Offer You

Secure Full-Time Role: A fantastic salaried position with a well-established and successful company.

Invest in Your Success: We offer dedicated on-the-job training and a professional and personal development program. We want you to grow!

Great Environment: Work from our newly renovated office in Caloundra West with a supportive team that genuinely rewards performance and loyalty.

Career Growth: This role is an excellent entry point to learn our business with genuine potential for quick progression for top performers.

Your Role: The Installations Hub

As our Customer Service & Installations Coordinator, you’ll be a vital part of the team, managing the flow of our install jobs to ensure efficiency, quality, and client satisfaction. Your responsibilities will include:

Logistics & Scheduling

Scheduling all installation jobs as they are received via email.

Managing and communicating with our Installation team on a daily basis.

Coordinating deliveries with the rest of the operations team by providing timely updates on job movements.

Administration & Quality Assurance (QA)

Accurate entry of supply & install jobs into our system (Simpro).

Following up with clients via phone or email.

Ensuring jobs are completed daily including necessary quality assurance checks.

Who You Are

You don't need years of industry experience—we hire for attitude and aptitude! We are looking for someone who is:

A Scheduling Expert: Highly organized with exceptional attention to detail, especially when managing multiple concurrent jobs, timelines, and logistical demands.

An Effective Communicator: Confident, professional, and clear when dealing with site managers, installers, subcontractors, and clients.

Proactive & A Problem Solver: A self-starter who takes initiative, manages their time effectively, and can anticipate issues before they arise.

Tech Savvy & Accurate: Experienced with computer systems (familiarity with job management software like Simpro would be a bonus) and meticulous about data entry and quality checking.

Essential Requirements:

Proven experience in an administrative, scheduling, or coordination role is highly advantageous.

Good computer skills (Microsoft Office, etc.).

A current driver's license and reliable car (required for the Caloundra West location).

A demonstrated desire to succeed and progress.

Ready to Build Your Career with Neurock?

If you're an energetic, intelligent, and highly organised individual who is keen to step up and join a winning team, we encourage you to apply!

To apply, please send your CV and a brief Covering Letter outlining why you are the ideal person for this opportunity and what you can bring to the Neurock team.

(While a covering letter helps us understand your motivation, we will review all well-presented applications.)