Trainee PC & Application Support

• Salary $43,024.80 to $49,280.40 p/a + super
• Fixed Term Full Time Contract – Up to 2 years
• Gain real-world IT experience in a supportive team environment

About Ku-ring-gai Council

Located 16 km’s north of the Sydney CBD, Ku-ring-gai Council is a progressive and community-focused local government organisation committed to delivering high-quality services to its residents. Our team plays a vital role in shaping the future of the area, ensuring a sustainable and vibrant community for generations to come.

About the role

Council is currently seeking a motivated and customer-focused individual to join our Information Management team as a Trainee PC & Application Support.

This is a fantastic opportunity for someone with a keen interest in IT and a willingness to learn, grow and develop practical, hands-on experience while studying towards a Certificate IV in Information Technology.

Reporting to the Coordinator Operations your duties will include, but are not limited to:

• Supporting end users by diagnosing and resolving hardware and software issues
• Managing desktop computers, laptops, and multi-function devices
• Helping with software installation, updates, and configuration
• Maintaining the IT asset register and system documentation
• Monitoring system performance and contributing to improvements
• Delivering excellent customer service and managing support requests

Qualifications, skills & experience

• Willingness to undertake a Certificate IV in Information Technology
• Basic understanding of IT hardware and troubleshooting
• Familiarity with Microsoft Office applications
• General understanding of networks and IT terminology
• Experience in providing quality customer service

* Salary for this position is as per the Local Government (State) Award 2023.

* Candidates must be enrolled in and studying the qualification for the duration of the employment term in order to be eligible

* While the role is advertised as full-time, we may consider a part time arrangement depending on business needs. If this is something you would like to be considered for, please indicate this in your application

Benefits

• 35 hour working week
• Access to Fitness Passport
• Free onsite parking
• Novated Lease options available for private use vehicles
• Up to $100 Health & Fitness yearly reimbursement (conditional)
• Free confidential Employee Assistance Program
• Beautiful Ku-ring-gai Location
• Opportunity to gain hands-on experience in a supportive environment
• Mentorship and professional development opportunities
• Work within a beautiful community-focused local government
• Be part of a council that values diversity, wellbeing, and innovation

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Please contact David Fitzgerald – 9424 0728

Closes: 11:30pm, Tuesday 28 October 2025

Ku-ring-gai Council is an equal opportunity employer