Full-time hours: 9am to 4.30pm, Monday to Friday

Join a supportive team in the communities/disabilities sector

Located in a vibrant office in New Farm

Maintain quality of service by adhering to core principles of a person centred and community-based service approach

Position Overview

Our Service Coordinator plays a vital role in ensuring the smooth and efficient operation of service delivery to people with a disability based on their individual needs. The position handles a wide range of tasks, from administrative duties to more complex responsibilities that support the overall values and principles of Staffing Options. In essence, the role acts as a central point of contact for communication, organisation, and coordination.

*This role is internally referred to as Individual Service Administrator*

Responsibilities include

Establish collaborative relationships within Staffing Options and with each person, their family, support workers, government agencies, other providers and stakeholders

Work with a team including Development Workers to develop and deliver supports, which may include the supervision and management of support staff

Ensure compliance with the standards, which can include coordinating staff training and maintaining records

Develop and issue Service Agreements and Quotes

Conduct Inductions, Home Safety Checklist reviews and Risk Assessments as required

Provide reports regarding hours usage, provide information around rate options

Roster coordination based around the lifestyle and rituals of the person supported and ensuring support workers are rostered appropriately

Field enquiries, take detailed information and attend to related tasks in order to fill shifts and rosters as per back-up and emergency arrangements

Candidate Profile

We are looking for an experienced and dedicated individual who is passionate about supporting people with disabilities. The ideal candidate will possess a strong understanding of the disability sector and related compliance requirements.

Demonstrated experience in a person-centred role within the disability sector

Diploma of Community Services or equivalent qualification is highly regarded

A current NDIS Worker Screening, or ability to attain

A current Blue Card with Positive Notice Card, or ability to attain

A current First Aid and CPR Certificate, or ability to attain

The candidate will demonstrate exceptional interpersonal skills, adaptability, and a commitment to ethical practices while maintaining confidentiality and professionalism in all interactions.

Benefits

We offer a range of benefits, including -

A supportive and friendly work environment

Paid lunch breaks and birthday leave

Access to health treatments from our company practitioner

Convenient office location with public transport access

Access to EAP

If you possess the relevant skills and experience, and are eager to contribute to a values-driven organisation, we encourage you to apply. Please click ‘Apply Now’ to submit your CV and a cover letter detailing your suitability for the position.