THE COMPANY

OMNI Built Homes offers an extensive portfolio of quality new build home designs to our discerning clients as well as providing custom build solutions on a bespoke basis. We have a genuine passion to deliver an alternative and honest building experience to our clients which sets us apart from other Builders. We thrive on providing our clients with exceptional service through every stage of their build, from the initial meeting to the completion of construction on site and through a designated warranty period. We work together as one team to achieve our business and personal goals.

THE ROLE

As an integral part of the team this role will vary from day to day, working with clients and the wider OMNI team. Utilising your past construction and client service experience you will work with clients between contract signing and commencing construction on site. We work in a relaxed, fun environment where everyone supports each other to get the job done.

KEY TASKS OF THE ROLE

Provide clear, concise, consistent and personable communication with clients

Provide presite administration support to our clients, the wider pre site and on-site construction team and business

Liaise with suppliers to ensure jobs are proactively and efficiently moved through each stage of presite

Prepare accurate documentation and disseminate information correctly

Prepare, track and present to client/s and OMNI team through workflow meetings

Provide general office support, as necessary

YOU WILL HAVE:

Previous new home construction experience;

Previous experience of providing exceptional customer service experience;

Strong communication skills (face to face, verbal and written);

Confidence to think on your feet and respond to queries from multiple sources effectively, accurately and within a timely manner;

Active listening skills and retention of information;

Construction Site Induction card (White or Blue), essential and if not held should be obtained prior to commencement; and

High level of administrative ability and attention to detail

A willingness to work as one team, to achieve the best outcome for our clients