ABOUT THE COMPANY

Australia's leading Overhead Crane and Hoist Manufacturing Company

Growing and Fast Paced Organization

Challenging and Rewarding Role

Eilbeck Cranes is an 100% Australian owned company operating over 115 years specializing in the design, manufacturing and Installation of all types of Overhead Cranes, Hoists & Winches.

ABOUT THE ROLE

The Office Administrator plays a key role in supporting the Eilbeck Cranes fabrication shop by providing high-quality administrative and operational assistance in Moss Vale.

Reporting to the Service Supervisor, this position ensures smooth coordination between the Service Supervisor, technicians, clients, and suppliers, while maintaining compliance with company systems and procedures.

The role requires strong organisational skills, attention to detail, and a proactive approach to supporting the day-to-day service operations across branches.

Key responsibilities

Working side by side with the Service Supervisor

Document preparation/formatting internal and external communications e.g. emails, reports, presentations, memos

Provide comprehensive administrative support to the management team and employees, including managing correspondence, scheduling appointments, and maintaining records.

Updating and monitoring Training Matrix and Quality Management System (QMS) for all employees.

Liaising with Clients, Customers & Suppliers

Attend to customer administration needs

Raising purchase orders

Processing supplier invoices

Filing of emails – incoming/outgoing

Archive filing

General Office day to day duties and administration for these Service teams

ABOUT YOU

Clear and concise phone manner, strong communication skills and customer service focus

Minimum 3 years’ experience in a similar role is an advantage

Strong computer skills including Microsoft excel, word, power point

Demonstrate a strong sense of initiative with the ability to plan and resolve

Dynamic, professional, positive attitude and excellent work ethic

Work autonomously

ADDITIONAL INFORMATION

7am start.

Immediate start preferred.

Office is at Moss Vale.