Job Reference Number: 2025JA008

Full-time 35 hours

Advance Diversity Services (ADS) is a vibrant, not-for-profit organisation dedicated to supporting culturally and linguistically diverse (CALD) communities in South Eastern Sydney. With a team speaking over 30 languages, we specialise in aged care, disability support, and settlement services, empowering individuals to thrive within the community. For over 40 years, ADS has upheld values of inclusion, compassion, collaboration, empowerment, and integrity.

About the Role

This role is part of the Administration Department within Aged and Disability Services, based at the ADS Bexley Office and the Administration Team at the ADS Hurstville Head Office. Reporting to the Corporate Services Manager and the Team Leader, the position is responsible for providing high-level IT and administrative support at the front desk to ensure the smooth and efficient operation of ADS. The role requires strong organisational, communication, and computer skills, the ability to handle sensitive information confidentially, and excellent interpersonal abilities.

Key Responsibilities:

Provide high-quality reception and administrative support

Manage phone and in-person enquiries professionally

Assist with data entry, filing, and document management

Support recruitment, onboarding, and HR administrative tasks

Maintain office supplies, equipment, and inventory

Prepare reports, flyers, and promotional materials

Support compliance with ADS policies, confidentiality, and WH&S standards

Facilitate smooth communication within the team and with external stakeholders

What We Offer

Competitive pay rates with salary packaging options

Generous personal leave entitlements (pro-rata)

Additional paid leave during year-end closure

Ongoing training and professional development opportunities

Access to Employee Assistance Program (EAP)

A diverse, inclusive work environment that values cultural awareness

Selection Criteria

To be considered for this position, applicants should demonstrate:

Essential:

Proven experience and skills in a business support, administrative, or reception environment.

Excellent communication and interpersonal skills, with the ability to interact effectively with clients, staff, and external stakeholders.

High level of computer literacy, particularly in Google Workspace, Microsoft 365 Office, CRM systems, and the ability to adapt quickly to new software applications.

Ability to work collaboratively within a team while maintaining confidentiality and respecting diverse perspectives.

Strong organisational skills with the ability to prioritise tasks, manage multiple responsibilities, and demonstrate proactive problem-solving.

Ability to remain calm, professional, and focused under pressure, especially in a busy environment.

Physically capable of lifting and carrying up to 10 kg.

Hold a current satisfactory National Police Check and/or NDIS Worker Check.

Attention to detail and accuracy in data entry, record keeping, and administrative documentation.

Willingness and ability to travel between the Bexley and Hurstville offices as required.

Desirable:

Cash handling experience and familiarity with financial procedures.

Demonstrated understanding of Work, Health & Safety policies and practices.

Current First Aid certification.

Experience working in aged care, disability services, or community support environments.

How to apply

If this sounds like you, and you are ready to apply, please click ‘Quick apply’ and complete your application.

Alternatively, if you want more information about the role, please contact Michael Cheung at (02) 9597 5455 or via [email protected]

You can also request a detailed position description.

Advance Diversity Services is an inclusive workplace that embraces diversity. We acknowledge and support diversity and inclusion of opinions, cultures and religions. We welcome and encourage applications from all candidates, including the LGBTQ community, Aboriginal and Torres Strait Islander peoples and people with disabilities.

Closing date for applications: Monday, 20 October 2025