MAYDAY Recruitment is thrilled to partner with a leading ASX-listed financial services organisation that’s transforming the industry with cutting-edge technology, innovation, and a people-first culture.

If you’re ready to take your career to the next level in a role that offers growth, flexibility, and a collaborative team environment, this is your chance to join a high-performing, award-winning organisation just minutes from the Gold Coast.
Why You’ll Love It

• Up to $83,000 package - excellent renumeration
• Expansive, hands-on training and support
• Hybrid working model after training – 2 office + 3 WFH days per week
• Tuesday anchor day – all staff in the office for collaboration, connection, and team energy
• Outstanding team culture – supportive, collaborative, diverse, and positive
• Career progression after 18 months into Superannuation Administration, Project Management, Business Administration, or Managing Executive Client Portfolios
• Structured mentorship and ongoing professional development

What You’ll Be Doing

As part of the growing and highly regarded Client Service team, you’ll be the friendly, professional face supporting advisers and clients across phone, email, and chat enquiries, ensuring every interaction is seamless, efficient, and exceptional.
You’ll play a key role in providing world-class service by:

• Managing inbound calls from advisers and clients
• Handling chat and email enquiries efficiently
• Assisting with adviser and dealer group administration
• Drafting and distributing client communications
• Building strong relationships and supporting client onboarding
• Liaising with internal stakeholders to resolve queries

Hours: Rotating roster (changes every 2 weeks):

• 8:00am – 4:00pm
• 9:00am – 5:00pm
• 11:00am – 7:00pm

What We’re Looking For:

• Experience in financial services, superannuation, managed funds, or banking
• Proven contact centre or client service experience
• Strong written and verbal communication skills
• Positive, team-focused attitude
• Quick learner and confident with technology
• Passion for delivering exceptional client experiences and solving problems proactively

✨ Ready to join a workplace where culture, career growth, and innovation come together?

Apply now and take the next step in your financial services career in Bundall!