Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

We’re currently seeking a full time Care Coordinator to join our Home and Community team at our Townsville office.

Key Responsibilities of a Care Coordinator:

• Provide service coordination, assessment, care planning and review, for non- clinical component of support programs (i.e., Commonwealth Home Support Programme (CHSP), Fee for service and other relevant programs to ensure effective co-ordination and delivery of care services to customers.
• Coordinate the planning and implementation of a Model of Care which provides customer-centric quality care services in an environment of innovation.
• Ensure all reporting and documentation requirements are met, including completing and maintaining timely, accurate and efficient administrative and communication systems.
• Provide practical assistance relating to meeting quality and audit requirements.
• Manage a prescribed caseload including assessment and care planning to remain within budgetary constraints of the service users designated program(s).
• Monitor the accuracy of the electronic records of client attributable time (both direct and indirect) in the Client Management System

Why should you join Bolton Clarke?

• $15,900 Salary packaging + $2,650 meal and entertainment allowance
• Career progression and development opportunities
• A very supportive, flexible, and positive team culture
• Employee Assistance Program
• Reimbursement of $1.02per/km you travel when using your own vehicle
• Health Insurance discounts with Medibank
• Gym and Wellbeing benefits
• Employee referral program – earn $$ for referring your friends and family
• Free Flu Vaccinations
• Discount on selected car dealerships
• Travel and Flight benefits

What do we need from you?

• Certificate IV Community Services or equivalent demonstrated experience in a similar role.
• Strong understanding and knowledge of the needs of the clients from various funding programs (e.g. Home Care Packages, Commonwealth Home Support Programme)
• Excellent computer skills with demonstrated experience in MS Office
• Demonstrated commitment and experience in providing high quality customer service with excellent communication skills (written and verbal)
• Excellent organisational and time management skills and ability to work within limited timeframes
• Police Check (Valid within the last 3 years)
• Up to date influenza vaccination (or willingness to obtain)
• Evidence of COVID-19 vaccination

Apply now
Click APPLY now or if you have further queries, contact Ashley in our Recruitment Team [email protected]