Support people. Strengthen culture.

Join a fast-growing telco that puts people first - help us create a smooth, supportive experience behind the scenes.

About Leaptel
Leaptel is a Melbourne-based internet service provider delivering lightning-fast, rock-solid internet with a people-first approach. We’re passionate about customer service, collaboration, and continuous improvement, and as we grow, so does our commitment to creating a great employee experience.

We live our values every day: we’ve got each other’s backs, we own what we do and do it well, we speak up and listen, we keep learning, and we always keep it human.

The Opportunity
We’re looking for a People & Culture Coordinator to join our small, supportive P&C team. This role is ideal for someone who enjoys keeping things organised, helping others, and being part of a team that’s building a great workplace.

You’ll play a key part in the day-to-day running of our People & Culture function, supporting recruitment, onboarding, HR systems, and general administration. This is a hands-on role where you’ll make sure our people have the right information, support, and setup to do their best work.

In this role, you’ll:

Assist with P&C initiatives, engagement activities, and internal communications

Help manage our HRIS (ELMO), keeping data accurate and up to date

Coordinate onboarding and offboarding processes, ensuring a positive experience for all employees

Support recruitment, including shortlisting candidates, screening calls, and interview scheduling

Maintain employee records and assist with preparing contracts and documentation

Provide first-line HR support and respond to employee queries

Support training and compliance tracking, reporting, and general HR administration

About You
You’re organised, detail-oriented, and love helping things (and people) run smoothly. You naturally build trust, take feedback on board, and have a growth mindset, always looking for ways to learn and improve.

You’ll bring:

Experience in HR administration, recruitment, employee engagement, or general administration

Understanding (or developing knowledge) of HR best practices, Australian workplace laws, and Fair Work compliance, paired with a willingness to keep learning

Excellent attention to detail and time management

Strong written and verbal communication skills

Confidence with Microsoft Office and a willingness to learn new systems

A proactive, team-focused mindset - you see what needs doing and make it happen

A relevant qualification (or equivalent experience) in HR, Business, or a related field

Why Join Leaptel?
At Leaptel, people come first, whether that’s our customers or our team. We show up for one another, follow through on what we say, and treat people with care and respect. You’ll be joining a growing business where your work makes a real difference, your ideas are heard, and you’ll be supported to grow your career.

Ready to Leap Forward?
We’d love to hear from you! Apply now with your CV and a short cover letter sharing why this role feels like the right fit for you.

Got questions or want to see the position description?
Reach out to us at [email protected]