About the role

This is a part-time administrative and customer service role at Golf Imports' office in North Geelong, VIC. The successful candidate will provide critical support to the wider team, ensuring the smooth running of day-to-day office operations and exceptional customer service to our clients.

What you'll be doing

Manage incoming calls, emails and enquiries from customers and clients

Process orders, returns and exchanges in a timely and accurate manner

Maintain and update customer records and data

Provide general administrative support, including filing, photocopying and data entry

Assist with processing payments and reconciliation

Liaise with other team members to ensure a coordinated and efficient customer experience

What we're looking for

Previous experience in an administrative or customer service role

Strong written and verbal communication skills

Excellent attention to detail and problem-solving abilities

Proficient in using MYOB, Microsoft Office suite and other relevant software

A friendly, professional and customer-focused approach

Flexibility to work part-time hours as required

What we offer

At Golf Imports', we are committed to providing a supportive and collaborative work environment. You'll have the opportunity to develop your skills and progress your career, with access to ongoing training and development.

About us

Golf Imports' is a leading retailer of golf equipment, with a strong focus on providing exceptional customer service. Founded in 2006, we have grown to become one of the largest golf suppliers in Australia, with a reputation for quality products and innovation. Our team is passionate about the sport of golf and committed to helping our customers find the perfect gear to enhance their game.

Apply now to join our team!