Job Title: Office Administrator / Customer Service – Marine Retail & Service
Location: Bendigo – Epsom
Work Type: Permanent Full-Time (4–5 days/week) flexible and negotiable
Salary: $26–$30 per hour depending on experience
Industry: Retail & Consumer Products / Administration / Customer Service
Classification: Administrative Assistants / Office Support

🛥️ About Us

We are a busy and growing marine retail and mechanical service business specialising in boat sales, servicing, and outboard motor repairs, along with a wide range of marine parts and accessories. Based in a fast-paced, hands-on environment, we pride ourselves on delivering great service to our loyal customer base.

We're looking for a reliable and experienced Office Admin All-Rounder to support day-to-day operations and customer interactions.

This is a diverse, long-term role ideal for someone who thrives in a fast-moving environment, enjoys variety in their day, and is confident working with people and technology.

🔧 Key Responsibilities

Front desk and phone-based customer service

Booking in jobs and managing customer communications

Processing part orders and liaising with suppliers

Data entry and stock management using POS systems

Social media updates (Facebook, Instagram)

General office admin (filing, errands, banking)

Assisting business owners with administrative tasks

✅ Skills & Experience

We're seeking someone with:

Previous office or retail admin experience (essential)

Strong customer service and communication skills

Confidence learning and navigating new computer systems

Basic experience with social media platforms

Good attention to detail and organisational skills

Ability to follow direction and juggle multiple tasks

A proactive, reliable, and flexible work attitude

Proficiency in Microsoft Office, particularly Excel and Word

Knowledge of marine products is not required, but an interest in boating is a plus.

🎓 Training & Support

On-the-job training provided for systems and marine product knowledge

Supportive, hands-on leadership from business owners

Opportunities for role development over time

⏰ Hours & Flexibility

Permanent position – 4 to 5 days per week

Standard business hours – and occasional Saturday Overtime during the busy season

Flexibility for school hours or part-time arrangements may be considered for the right candidate

🌟 What's In It For You?

Long-term, secure employment in a growing business

Friendly, supportive team environment

Varied, interesting role – no two days are the same!

Learn and grow in the marine industry

📩 How to Apply

If you're a motivated, reliable person with the right experience, we’d love to hear from you!

Click Apply Now or email your resume and cover letter to:
📧 [email protected]
📞 For a confidential chat, call: (03) 5448 3988