Own first impressions. Keep the wheels turning. Help grow a next‑gen energy business.

We're looking for a proactive Administration Coordinator who thrives in a fast‑moving trades environment, brings a polished customer touch, and loves making systems hum. If you enjoy being the go‑to person who ensures jobs flow smoothly, customers feel looked after, and nothing falls through the cracks—let's talk.

What you'll do (day to day)

Be the first point of contact across phone, email and general enquiries—set the tone with friendly, prompt service.

Coordinate scheduling and job progress in our cloud job system (we use simPRO)—keeping tasks, notes, and statuses accurate and up to date. [1]

Raise and track Purchase Orders; follow up suppliers to keep materials moving.

Prepare completed jobs for invoicing accurately and on time; flag variations and ensure documentation is complete.

Build strong client relationships—own updates, confirmations, and follow‑through.

Maintain tidy workflows and operational efficiency across the office.

Provide general admin support and act as a trusted right‑hand to the General Manager.

Pitch in on continuous improvement—help us sharpen processes and scale well.

What you'll bring

Bright, personable and professional; confident communicator with a pragmatic, solutions‑first mindset.

Highly organised, reliable, and comfortable working both independently and in a tight‑knit team.

Proven experience improving systems and processes in an admin/operations context.

Minimum 3-5 years of experience in administration and operations roles with demonstrated ability to improve systems and processes.

Strong Microsoft Word/Excel skills and confidence with cloud platforms/job management tools (simPRO or similar ideal). [1]

Intermediate proficiency in Microsoft Excel including functions, data analysis, and formatting capabilities.

Experience in a service or trade‑based business (electrical, building, maintenance, HVAC, etc.) is highly regarded.

Why Terawatt?

Terawatt is a next‑generation energy solutions provider accelerating Australia's transition to a cleaner, smarter future. We go beyond EV charger installs—delivering integrated energy systems that help businesses, councils and communities embrace the electric era with confidence. Our work is guided by precision, transparency and sustainability.

What we deliver spans four core services:

Terawatt – EV Charger Installation: Expert installs for homes, commercial sites and public infrastructure.

Terawatt – Maintenance: Proactive care to maximise performance and minimise downtime across EV chargers, switchboards and full‑building electrical systems.

Terawatt – Energy Integration: Solar, batteries, grid power, backup and smart energy tech working seamlessly together.

Terawatt – Connect: Robust commercial data and network infrastructure to enable smart technologies and future‑ready connectivity.

You'll be joining a values‑driven team that takes pride in quality, acts with clarity, and follows through.

The role's impact

As our Administration Coordinator, you'll be the friendly face and steady hand that keeps our operations smooth—supporting the GM, enabling technicians to deliver great work, and ensuring customers have a consistently excellent experience.

How to apply

Please submit your resume and a brief cover letter addressing the key criteria. If you've used job management tools (e.g., simPRO) or worked in a trade/service business, call that out up front. Shortlisted candidates will be contacted for next steps.

Candidates must have current Australian work rights to be eligible for this position.

Inclusion matters here

We hire on merit and provide equal employment opportunities across all stages of recruitment, development and promotion. We welcome applications from people of all backgrounds and identities.