We are seeking a Senior Medical Receptionist to join our team at Pitstop Health.

Position Description:

Permanent full-time.

76 hours per fortnight, Monday - Friday with flexible hours negotiable.

Medical Receptionist experience is highly favoured.

Skills And Experience:

Leadership & Operational Oversight

Lead front-of-house operations to ensure smooth patient flow and on-time clinics.

Maintain and continuously improve administrative procedures and SOPs.

Mentor, train, and support junior reception staff to build team capability.

Technical & Administrative Competence

Oversee daily billing, reconciliation, Medicare claiming, and payment processing with accuracy.

Manage complex scheduling, including recalls, waitlists, and multi-clinician bookings.

Demonstrate proficiency in practice management software, Microsoft Office, and related systems.

Accuracy, Organisation & Confidentiality

Apply high attention to detail in data entry, record-keeping, and documentation.

Prioritise competing tasks effectively and meet deadlines with consistency.

Maintain confidentiality and handle sensitive patient information with discretion.

Interpersonal & Communication Skills

Deliver exceptional customer service with clear, professional communication.

Work collaboratively with clinicians and colleagues in a multidisciplinary setting.

Operate independently while contributing to a positive and supportive team culture.

Remuneration:

Hourly rate ranging from $32.00-35.00 + superannuation based on experience and qualifications [FTE $70,800 - 77,500 including superannuation].

About Us:

Pitstop Health is a multidisciplinary mental health practice based in Upper Mount Gravatt. We aim to deliver holistic, patient-centred care through seamless collaboration, integration and specialized expertise.

Our clinical team comprises of consultant psychiatrists and clinical psychologists.

Learn more about us from our website: www.pitstophealth.com.au

Benefits:

Professional Development and Support – Access to sponsored workshops, training opportunities, and regular supervision with the Practice Manager to support ongoing growth.

Career Progression – Clear pathways for advancement, including potential promotion to Admin Lead roles with increased remuneration.

Hybrid Opportunities – Flexible hours and limited work-from-home arrangements may be negotiated in line with practice needs.

Requirements

Vaccination against Covid-19, a vaccine approved by the Australian Technical Advisory Group on Immunisation.

National Police Check conducted within the previous 12 months.

Working-With-Children check and proof of immunisation against infectious diseases.

How To Apply

Applications must be lodged online and should include a CV and 2 current work-related references.

For enquiries, please contact: Michaeli Timothy via [email protected]