Medical Receptionist

Compass Immunology Clinics | Grange I Greenslopes I Upper Mt Gravatt
Permanent | Full-Time | Brisbane
$30 – $35 per hour

Full-time roster: Monday - Friday between 7:00am - 6:00pm, plus one rotating Tuesday late shift (to 8:30pm).

About Compass
Compass Immunology Clinics is Queensland’s largest private medical specialist clinic, dedicated to the diagnosis and management of allergy, immunodeficiency, and autoimmune conditions. With locations in Grange, Greenslopes, Toowoomba, and Upper Mt Gravatt, our team provides timely, expert, and compassionate care for individuals and families.

As demand for our services grows, we are seeking an experienced and professional Medical Receptionist to join our front desk team. This patient-facing role is key to creating a welcoming environment and ensuring the smooth flow of each clinic day.

Key Responsibilities

Greet, check in, and discharge patients with warmth and professionalism

Accurately manage patient bookings, including scheduling, rescheduling, and cancellations

Process billing for Medicare, DVA, health funds, and private accounts

Maintain accurate patient records and ensure timely data entry

Respond to patient and healthcare provider enquiries (in person, phone, and email)

Support clinical staff by ensuring front-of-house processes run smoothly

Uphold privacy and confidentiality at all times

About You
You are an organised, reliable, and detail-oriented professional who thrives in a busy clinic environment. You enjoy providing outstanding patient service and bring both accuracy and efficiency to your work.

To be successful in this role, you will demonstrate:

Previous experience in medical reception/administration (specialist clinic experience highly regarded)

Familiarity with medical software such as Best Practice Premier (strongly preferred)

A high level of accuracy, organisation, and attention to detail

Excellent interpersonal and communication skills, with a patient-first approach

Confidence managing multiple priorities in a fast-paced environment

A collaborative, team-focused mindset and willingness to support across sites

Why Join Compass?

At Compass Immunology Clinics, you’ll join a professional, friendly, and high-performing team that’s committed to delivering exceptional patient care.

We offer:

A respectful, inclusive, and team-oriented workplace culture

A welcoming, close-knit team where everyone contributes

The opportunity to work alongside leading allergy and immunology specialists

A stable, long-term position with a reputable and expanding medical group

We are a workplace where collaboration, care, and excellence are at the heart of everything we do.

Apply Now
Apply now with your CV and cover letter.
Confidential enquiries welcome – contact Practice Manager, Samantha Walker – [email protected].