Build a rewarding career with an organization that truly puts people first

Hybrid Full-time role based at Fairfield VIC

$44.58 to $47.97 p/hr (SCHADS Level 4B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About this role

The Endpoint Administrator is responsible for the end-to-end lifecycle management of IT assets, including the configuration, deployment, and ongoing maintenance of laptops, mobile devices (primarily iOS), and desktop operating environments (primarily Windows 11).

You will provide comprehensive Level 1 and 2 technical supports, encompassing the diagnosis and resolution of a diverse range of IT issues. This role will work closely with other members of the Business Systems Transformation (BST) team and external service providers to deliver seamless IT services and contribute to the broader strategic goals of the organisation.

You will also need:

Qualification in Computer Science or any Information-Technology related field from an accredited institution

Proven experience in hardware and application administration, configuration, and troubleshooting

Proficient in Microsoft 365 Tools, Microsoft Windows 10/11, Microsoft Intune, Remote Support Tools and the Microsoft Office Suite

Working rights in Australia

Satisfactory Police Records Check, Working with Children Check and NDIS Worker Screening Check

Satisfactory Queensland Child Safety and Personal History Screening Check (LCS2)

NDIS Worker Orientation Module Completion Certificate

Microsoft 365 Certified: Endpoint Administrator Associate (preferred)

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

A purpose driven culture where people can thrive, everyone is respected, and differences are valued

An equitable, diverse, and socially inclusive work environment

Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing

Meal and Entertainment allowance via salary packaging up to $2,650 per annum

Receive 17.5% leave loading every time you take annual leave

Paid parental leave after 12 months of ongoing employment

Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Vivek Patel, Support Hub Manager on 0403 671 994.

To apply for the Endpoint Administrator role at Wellways, please submit the following:

1. Your resume, outlining your relevant experience and qualifications.
2. A cover letter that introduces yourself and explains your interest this role as outlined in the position description.

3. A written response (maximum 300 words) to a scenario-based question.

The full position description and scenario-based question can be downloaded from the Wellways Careers site. Please visit directly or click the Apply button on this ad.

Applications close 14th October 2025

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.