Job Title: National Accounts Administrator – Lighting Industry
Location: Melbourne, Tullamarine

About us:
The opportunity exists to become part of a team within one of Australia’s Leading Iconic Lighting Brands.
Mirabella is a 100% Australian Owned & Operated Company since 1960 and leading across multiple lighting sectors within the Australian and New Zealand market.
60 years in the market, Mirabella has grown to be a major Australian brand supplying multiple categories across all major retail groups. With a range fast expanding, across multiple categories; Indoor Lighting, Outdoor Lighting, Light Globes, Smart Lighting, Décor, Garden and Festive Lighting, and more; We aim to continually develop and grow our range within the Australian & New Zealand market.
We are a leading player in the FMCG industry, committed to delivering innovative products that meet the ever-evolving needs of consumers. With a strong focus on growth and sustainability, we work with some of Australia's most well-known retail partners. We are currently seeking an experienced National Accounts Administrator to manage and nurture our relationships with key national retailers.

Role Overview:
As a National Accounts Administrator, you will play a crucial role in supporting the Senior Account Management team. You will assist with client communication, project coordination, and ensuring the smooth execution of client deliverables. This position is ideal for individuals looking to grow their career in account management and build strong relationships with clients.

Key Responsibilities:
• Assist in the development and management of client relationships, ensuring high levels of client satisfaction
• Support the Account Manager in creating and executing strategies to meet client goals
• Communicate effectively with clients, addressing inquiries and concerns in a timely manner
• Prepare reports, presentations, and other materials for client meetings
• Monitor project timelines, ensuring deadlines are met and deliverables are on track
• Track and report on key account metrics and performance
• Collaborate with internal teams to ensure client needs are met across various departments
• Assist with contract renewals, budget tracking, and other administrative tasks as needed

Qualifications & Experience:
• 1-2 years of experience in account management, customer service, or a related field
• Strong communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to manage multiple tasks and work under pressure
• Strong problem-solving skills and a proactive approach to challenges
• A passion for providing excellent client service and developing professional relationships

What We Offer:
• Competitive salary with opportunities for career growth within the company.
• A dynamic, supportive work environment.
• Flexibility in work arrangements to support work-life balance.
• The opportunity to be part of a growing company in the lighting industry, working with international suppliers and clients.

How to apply:
Please submit your resume and cover letter through Seek.
We look forward to hearing from you!