National Account Manager – Major Retailers | Manage & Grow Tier 1 Accounts | Future Leadership Pathway

About the Company:

Our client is a global leader in the homewares category, operating in 35+ countries and recognised for combining cutting-edge product innovation with a fully integrated supply chain — from manufacturing to warehousing to distribution.
With 100s of SKUs and a relentless focus on NPD and quality, the business delivers exceptional value to retailers and continues to expand its footprint across the Australian market.

To support this growth, an exciting opportunity has opened for an experienced National Account Manager to take ownership of a portfolio of major national retail accounts — with a clear path toward future leadership roles such as Country Manager or Sales Director.

The Role:

This is a pure national account management role – no new business hunting, just a strong focus on growing existing Tier 1 relationships and closing whitespace.

You’ll be the key point of contact for some of the biggest retail names in the country, including:

• Coles & Woolworths
• Kmart
• Costco
• Officeworks
• Other Wesfarmers group businesses

This is a highly strategic role where you’ll lead account planning, drive range expansion, and collaborate with internal teams to bring new products and solutions to market.

Key Responsibilities

• Manage and grow key national retail accounts across grocery, mass, and general merchandise
• Identify whitespace and drive incremental revenue within existing account structures
• Partner with buyers to deliver compelling product solutions and maximise shelf presence
• Collaborate with NPD, category, and supply chain teams to deliver on customer expectations
• Lead strategic planning, forecasting, promotional planning, and performance reporting

What You’ll Bring

• 5+ years in National Account Management, ideally with exposure to major retailers
• Experience across grocery, mass retail, or general merchandise highly regarded
• Strong commercial acumen and a proven track record of growing complex accounts
• Excellent communication, negotiation, and internal stakeholder management skills
• A strategic mindset with the ability to drive execution at scale

Perks & Benefits

• 15% additional annual leave
• Hybrid work model – 3 days in Melbourne HQ, 2 days WFH
• Birthday off – paid
• Loyalty rewards at 3, 5, 10 and 15 years
• Competitive base salary + performance bonus + tools of trade
• Clear progression pathway – potential to move into Country Manager, Regional Manager or Sales Director roles

Why This Role?

This is a rare opportunity to step into a senior National Account Manager role with an established, forward-thinking business — without the pressure of new business development. If you’re commercially minded, passionate about retail partnerships, and ready to make your mark on some of Australia’s biggest retailers, this role offers impact today and growth tomorrow.

Apply Now Interested? Apply today or get in touch with Josh Kehoe ((03) 9823 7400) for a confidential discussion.