About the role

Casotti Plumbers' is seeking a Full Time Scheduling & Administration Officer to join our team in Wangara, WA. The role is 5 days per week. In this shared role, you will be responsible for coordinating our plumbers' daily schedules and supporting our administrative operations. This is an exciting opportunity for someone with experience in this field, or an experienced plumber looking to move to an office based role. This person will contribute to the smooth running of our well-established plumbing company.

What you'll be doing

Manage the daily scheduling and dispatching of our team of plumbers to customer sites

Liaise with customers to book appointments and provide updates on job status

Maintain detailed records of job details and parts used on each task

Assist with general administrative duties such as invoicing, filing and data entry

Provide exceptional customer service to both our plumbers and clients

Support the broader administrative functions of the business as needed

What we're looking for

Previous experience in a scheduling, administrative or customer service role

Strong organisational and time management skills with the ability to multitask

Excellent communication and interpersonal abilities, both written and verbal

Proficient in using Microsoft Office suite, particularly Excel and Outlook

A keen eye for detail and a commitment to maintaining accurate records

A passion for providing outstanding customer service

A flexible and adaptable approach to work

What we offer

At Casotti Plumbers', we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy the benefits of a role with the potential for career growth. We also support the wellbeing of our employees.

About us

Casotti Plumbers' is a well-established and respected plumbing company serving the entire metro area from Two Rocks to Mandurah. With over 33 years of experience, we pride ourselves on our high-quality workmanship and exceptional customer service. Our team of skilled plumbers is dedicated to providing reliable and efficient solutions to both residential and commercial clients.

If this role is of interest, please email your resume to [email protected] or phone 0437 002 298 for a confidential discussion.