About Carers SA

Carers SA is the peak body for Carers in South Australia, advocating for greater recognition and improved support. We provide services and support for Carers of all ages and is the Statewide lead Carer Gateway provider.

Carers SA is a flexible, ethical, and inclusive organisation with dedicated staff located statewide, working to improve the health, wellbeing, and resilience of Carers. At Carers SA, you’ll join a professional team that values your contribution, supports work-life balance, and is committed to maintaining a child-safe environment.

About the Role

As the Multicultural Community Engagement Officer, you’ll play a vital role in strengthening Carers SA’s connection with South Australia’s diverse multicultural communities. You’ll engage directly with community groups, leaders, and organisations to raise awareness of the role Carers play and the supports available through Carers SA.

In this dynamic role, you’ll build strong partnerships with multicultural-led organisations, deliver culturally inclusive information sessions, attend community events, and identify opportunities for collaboration to improve access and inclusion. You’ll also coordinate and grow the Multicultural Carer Collective — providing a platform for Carers from diverse cultural backgrounds to share lived experiences and influence service improvements.

If you’re passionate about cultural inclusion, community engagement, and amplifying the voices of multicultural Carers, then this is your opportunity to make a lasting impact across South Australia.

Key responsibilities (not limited to):

Build trusted relationships with multicultural communities, organisations, and Carers SA’s multicultural partner agencies

Deliver culturally appropriate information sessions, forums, and community engagement activities

Promote awareness of Carers SA services within multicultural networks and cultural events

Strengthen partnerships and identify new collaboration opportunities across multicultural sectors

Lead and coordinate the Multicultural Carer Collective to ensure meaningful Carer participation and feedback

Contribute to inclusive communications and engagement strategies that reflect diverse cultural needs

Provide accurate and timely reporting on engagement activities and outcomes

About You

You’re a natural connector and communicator who values cultural diversity and inclusion. You bring experience in community engagement and have a genuine passion for working with multicultural groups to create positive change.

With strong interpersonal skills and cultural awareness, you can engage authentically, adapt communication to your audience, and build partnerships that make a real difference. You thrive in collaborative environments and have the initiative to work independently when needed.

You’ll bring:

Experience in community engagement, partnerships, or multicultural service delivery

Strong knowledge of multicultural communities and an understanding of the barriers to accessing services

Excellent communication and public speaking skills

A collaborative, respectful approach and the ability to build rapport across cultures

Competency in reporting, planning, and using CRM systems

Experience working with or supporting Carers, ability to speak a language other than English and lived experience as a Carer will be highly regarded, but not essential

Requirements

Recognised qualifications in Social Services, Community Services or equivalent and/or significant relevant experience in the Community Services sector

Current DHS Working with Children Check

Current National Police Check

Mandatory child protection training (or willingness to complete)

Why Join Carers SA?

At Carers SA, we value your expertise, initiative, and impact. You’ll be supported by a collaborative and inclusive workplace culture with benefits including:

Salary packaging up to $15,900 tax free

Flexi Time entitlements

Employee Assistance Program and wellbeing initiatives

Professional development and reflective supervision

Be part of a supportive team making a real impact in Carers’ lives

How to Apply:

If you’re ready to help build culturally inclusive connections and support Carers from all backgrounds — we’d love to hear from you!

For more information, contact Amy Walter (People and Culture) on (08) 8291 5600.

A copy of the Position Description is available on Carers SA website here: Careers – Carers SA. Please submit your resume and a cover letter detailing your experience and why you're a great fit for this role.

Applications close at 9.00am, Monday 20 October 2025 or may be earlier if we find the right candidate for the role.