Ready to Lead a Team with Impact and Drive Change?

Are you a people person? Are you someone who thrives on a challenge, enjoys creating high-performing teams, and seeks continuous improvement?

We believe in:

Caring – real relationships, respect, and empathy

Excellence – high standards,

Kaizen – continuous improvement

Crace is a thriving, busy clinic with 20 consulting rooms, a committed team and growing patient demand. We would like you to take the team to the next level.

The role is fome someone who:

✅ Coaches people rather than micromanages
✅ Sets high standards — and helps others reach them
✅ Loves systems
✅ Brings calm to chaos
✅ Drive improvement
✅ Believes that care and accountability can go hand in hand

Key Responsibilities:

GP relationships:

GPs should feel known and supported to do their best work. Facilitate a friendly and frictionless environment for them to do their best work.

Operational Management:

Oversee the day-to-day operations, ensuring efficiency and high performance.

Financial Oversight:

Manage revenue, expenses, and profitability, including debtor prevention and collections.

Leadership and Coaching:

Lead and coach your team to success, conducting regular one-on-ones and performance reviews.

Are You the Right Fit?

We’re looking for someone who:

Is a people person and can build strong trusted relationships with GPs.

Has leadership skills and enjoys motivating teams.

Does not shy away from necessary tough, clear and kind conversations.

Has experience operational management, with the ability to prioritise between multiple competing tasks.

Can manage financial performance and understands the importance of profitability and sustainability.

Genuinely cares for their team and is passionate about coaching and development

Thrives in a dynamic, fast-paced environment.

Leadership experience in a healthcare or general practice setting is valuable, but not essential.