Join us as we work to make Tasmania the healthiest island on the planet!

Imagine a health insurer doing more for Tasmanians.

For over 70 years St Lukes has provided health insurance that’s helped Tasmanians. Now we’re also providing a promise: to become the healthiest island on the planet.

This bold ambition is a promise to our members, our staff, and our state to make our island the healthiest it can be. We’ve already begun, investing in new processes, new products, and new people. We’re focusing on the things that will make a difference locally and leveraging our networks to create change.

Put simply, we’re going to do things differently.

As our team grows, we are now seeking a new Service Desk Officer to join our skilled and experienced Business Technology Solutions (BTS) team.

The Role

As the Service Desk Officer, you will be the first line of support for users, managing requests for support through to resolution in partnerships with the other members of the BTS team, who will provide additional technical support and expertise where necessary. This position will suit someone who is a strong team player, with excellent initiative and the desire to build a strong career.

To be successful in this role, you will have:

Work experience in an IT customer service or help desk environment

Demonstrated knowledge of MS Windows operating systems and applications

Excellent written and verbal communication skills, ability to liaise with stakeholders at all levels

Excellent time management and organisational skills, with the ability to prioritise tasks

A keen interest in developing and honing your IT skills

What we Offer

Opportunities for career progression and professional development.

Excellent employee discounts.

Opportunity to purchase leave.

Paid parental leave policy.

Corporate wellbeing program.

Social events, milestone, achievement, and birthday celebrations.

The opportunity to work out of the most sustainable and carbon positive office development in Tasmania.

Award winning Learning and Development culture

Awarded Tasmanian Employer of Choice 2023

How to Apply:

To apply online, please provide your current resume and cover letter outlining your interest in the role, your skills, capabilities, and experience. For a copy of the Position Description please visit https://www.stlukes.com.au/healthiest-island/careers

For further information please contact Nicole Ford at [email protected]

Applications close 30/10/25, however shortlisting for these positions will begin immediately so don't delay your application.

To apply, you must have the legal right to work in Australia. Appointment to this position is subject to a satisfactory National Police Check.