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Care Manager

Home Instead
Ballina, NSW
A$85,000-$90,000 p/a + car allowance
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 10 hours ago


We're on the lookout for a Care Manager who's passionate about people and ready to make a meaningful difference.

In this dynamic, field-based role, you'll manage care services for clients across the Northern Rivers — building strong relationships, tailoring care plans, and ensuring that every client feels seen, heard, and supported.

You'll work closely with our team to deliver a seamless client experience while helping us grow our impact across the region.

What's in it for You?

Make a Real Difference – Create better days for seniors and their families

Birthday Leave – Because you deserve to be celebrated

Team Socials – Be part of a connected, supportive crew

Employee Assistance Program – We care for you, too

Grow Your Career – With room to develop and thrive

Stunning Location – Work across the Northern Rivers: beaches, hinterland, and community charm

Your Day-to-Day Might Include:

Meeting with new and existing clients to assess needs and develop personalised care plans

Working closely with families to create support strategies that feel right

Reviewing care goals regularly and adjusting plans as needed

Coordinating with our support team to ensure smooth delivery of services

Documenting client interactions, updating records, and sharing relevant info with the team

Supporting our caregivers with feedback, updates, and encouragement

You'll Be Great in This Role If You Have:

Experience in aged care, case management, or community services

A minimum of 1-2 years of experience in aged care, case management, or community services

Certificate III in Aged Care or similar (desirable, but not essential)

Experience with Home Care Packages (HCP) – highly regarded

Strong admin and communication skills

Confidence using Microsoft Office (Excel, Outlook, Word)

Advanced proficiency level in Microsoft Office applications including Excel, Outlook, and Word

A warm, approachable style and a genuine passion for helping others

A current Australian Driver's Licence and your own vehicle

Flexibility to travel throughout the Northern Rivers region

Who We Are

At Dovida, we're not just providing home care — we're enriching lives. As a national provider of compassionate, person-centred care, we support older Australians in living independently, comfortably, and with dignity.

From daily companionship to transport, meal prep, and personal care, our services are delivered with warmth and respect. At the heart of our work? People — our clients, their families, and our team.

Apply Now

Ready to join a team that truly values people – including you?

Click APPLY to submit your resume and a short cover letter telling us why you'd love to work with Dovida. Applicants must have permanent work rights in Australia.

Australian citizenship or permanent residency is required for this position.

Let's make a real difference, together.


About Home Instead

Kenmore, QLD, Australia
Healthcare & Medical
5001-10000 employees

Home Instead is a national provider of high quality, relationship-based, in-home care for ageing Australians.

We help with a range of personal and lifestyle needs while providing welcome companionship. We take pride in providing the best in-home care and support to meet our clients’ needs. Home Instead is committed to addressing the individual and national challenges of Australia’s ageing population.

Home Instead cares for seniors in Brisbane, Sydney, Melbourne, Adelaide, Perth, Hobart, Cairns, Newcastle and all surrounding regions.

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