The role will be offered as a two-year fixed term contract from date of commencement.

The Organisation

The Aboriginal Health Council of South Australia Limited (AHCSA) is the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia at state and national levels.

Our primary role is to be the ‘health voice’ for all Aboriginal people in South Australia. We achieve this by advocating for the community and supporting workers through our Member Services with appropriate Aboriginal health programs based on a holistic perspective of health.

Summary of the Role

The Member Relationship Officer is responsible for fostering and strengthening relationships with AHCSA’s Member Services, ensuring a positive membership experience through the delivery of high-quality, professional, and responsive service that aligns with AHCSA’s constitutional objectives.

As the central point of contact for Member Services, this position provides exceptional service, offering Members timely information, advice, and assistance. The Member Relationship Officer plays a crucial role in connecting Member Services with AHCSA staff and external stakeholders, facilitating effective communication across all parties.

In addition, the position coordinates member-focused events, ensures the maintenance of accurate member records, and gathers feedback to drive continuous improvement in member engagement and service quality.

Essential Experience

• Experience in a communications role, including development of communications strategy, event management, organisational communication, engaging with members and maintaining member databases.
• Experience working in a member-based organisation and engaging with members across organisations.
• Experience engaging with Aboriginal leaders, organisations, and communities, to provide quality services.

Desirable Experience

• Degree in Communications, Public Relations, Event Management or related field.

What we offer

• The opportunity to join the peak body representing Aboriginal community-controlled health and substance misuse services in South Australia
• A workplace that encourages work/life balance
• An inclusive and diverse workplace
• Great salary package and benefits
• Generous leave provisions
• 2-year, full time, fixed term contract

Special Conditions

• National Police Certificate required.
• Out of hours work may be required.

How to apply

Aboriginal & Torres Strait Islander candidates are strongly encouraged to apply.

Please apply via SEEK.

To be considered for the role you are required to submit a Resume and Suitability Statement of no more than 5 pages.

The Suitability Statement has to address the Statement of Key Responsibilities of the Job and Person Specification. Only applications that have addressed the Statement of Key Responsibilities will be considered.

Visit our webpage to find the Job and Person Specification under the Work With Us tab - https://ahcsa.org.au/work-with-us/current-opportunities/

If you have any questions regarding the recruitment process please contact Megan Kivell from Perks People Solutions – [email protected]

Please note, late applications will not be accepted and no agencies please.

Closing Date for applications: 20th Oct 2025

This position may be filled prior to the closing date of the advertisement. Candidates are encouraged to apply as soon as possible.