SMAART Recruitment is delighted to partner with a leading and rapidly growing Finance company based in Glen Iris. They are committed to providing the highest quality service and most innovative products to their customers.

They are now seeking an experienced Customer Support Specialist to join their team. You will be a key player in their Customer Experience philosophy with a specific focus on nurturing their existing customer base through both inbound and outbound calls. The close-knit and collaborative team will support you to learn and understand the industry, and grow your career in this role.

The Perks

• Full-time Permanent position
• Monday-Friday role - core business hours
• $70,000 + Super + Bonus ($76k OTE)
• Glen Iris Location - lots of parking around!
• Work for an ambitious industry leader with passionate and likeminded employees

What we are looking for:

• 2+ years in a phone-based Customer Service role - previously experience in outbound customer service is a huge plus!
• Passionate about customer service and relationship building
• Tech-savvy with the ability to quickly learn new systems
• Excellent communication skills and the ability to collaborate with stakeholders all across the business.

If you are experienced in Customer Support and would like to work with a fun, supportive team, we want to hear from you.

To be considered, please submit your resume by clicking the "APPLY" button. Or for a confidential discussion please contact Marcus at on 0408 424 009.