This role offers a unique opportunity to make a real difference in people’s lives by being at the heart of healthcare operations. You play a crucial part in ensuring that patients receive timely care and that healthcare professionals can focus on their patients without distractions.

It’s a role that combines organizational skills, compassion, and teamwork, allowing you to thrive in a dynamic, fast-paced environment. Whether scheduling appointments, managing patient records, or processing billing, your contributions directly impact the patient experience and the efficiency of the practice.

This role is perfect for those who enjoy connecting with people, solving problems, and working in a team that values empathy and precision. Every interaction you have with patients—whether over the phone or face-to-face—helps shape their healthcare journey, making the job both rewarding and meaningful.

It’s more than just paperwork; it’s about ensuring that every patient feels cared for and every clinic day runs smoothly.

⭐ What You’ll Do:

Manage patient bookings, schedules, and appointments

Greet and assist patients with care and professionalism

Handle phone inquiries and email correspondence efficiently

Process billing, Medicare claims, and manage patient records

Support the healthcare team with day-to-day administrative tasks

✅ About You:

Experience in medical administration or healthcare settings (required)

Familiarity with software like Genie, Best Practice, or similar

Strong communication and multitasking skills

High attention to detail and ability to stay organized

Positive attitude and ability to thrive in a busy environment

Willingness to work occassional Saturdays and after hours shifts