About the business

Our well-established Orthopaedic Practice led by UK born Oxford trained and International recognised surgeon, Mr Parminder J Singh is seeking an experienced, organised and confident communicator in this full-time Medical Administrator role based in East Melbourne.

Mr Singh has over 20 years of experience in Orthopaedics. With a particular interest in Hip and Knee Joint Preservation Techniques, he has a dedication to research and development which he presents both nationally and internationally, implementing new technologies and being at the forefront of robotic surgical procedures, in the preservation and maintenance of good joint care.

With a whole-body approach to Patient care, including non-surgical interventions for Hips and Knees, PJS Orthopaedics has a strong reputation for delivering the right treatments using the very latest specialist techniques. Our vision is to continue to deliver exceptional patient care to our patients, as one of the leading Orthopaedic centres in Australia.

About the role

You will be responsible for the daily organisational running of the practice in collaboration with the Practice Manage and supported by the Business Manager as required.

The role will vary with both reception and clinic needs of the practice based in East Melbourne and our other satellite clinics. As well as booking in new patients and surgery, you will be liaising with other health professionals and hospitals to manage the ongoing care of our patients. As the face of our company, you must have a professional, approachable personality with excellent communication skills and enjoy meeting people and building relationships with our patients.

The successful candidate will be able to work independently to achieve daily, weekly and monthly task managing ones work-flow to meet deadlines. Attention to detail and strong multi-tasking skills are a must. Experience using Gentu or other medical software is preferable along with experience working in a medical practice.

The Role

• Permanent full-time role, Monday – Friday 8am to 5pm.

• Manage Patient booking via phone/email, including WorkCover , TAC , Lawyers, and other Healthcare Professionals.

• Liaising phone calls from hospital, faxing and scanning results and confirming surgical booking by phone and email.

• Financial Consent, including processing payments using EFTPOS & HICAPS

• You will be highly computer literate in all software programs preferably Gentu or other medical software as well all Microsoft Office software.

• You will be a confident communicator greeting patients, with a compassionate understanding of patient care, and have an ability to resolve and reassure our patients in their journey to better health

• You will be confident in independently managing consulting clinics which will require you to travel to other satellite locations.

Benefits and perks

• Comprehensive Salary and Superannuation pack

• Good job security working in a highly regarded practice

• Working in a friendly supportive environment with team meetings and team building events

• Working in a role that will be busy with room for you to further grow your career in healthcare industry

Skills and experience

• Must have previous experience working at a General or Specialist Medical Centre

• You will be highly computer literate with experience in Gentu or other medical software as well all Microsoft Office software, including Eclipse Billing, Xero, Microsoft Office, and must be comfortable using both Mac and PC computers

• You must be reliable, punctual with a flexible approach to working hours.

• Highly organised with strong attention to detail and ability to multi-task and prioritise workflow.

• A high degree of empathy and the willingness to go the extra mile for our patients

Must have full work rights, be a Permanent Resident or Australian Citizen.

For more information, please visit http://www.pjsorthopaedics.com.au/

We look forward to receiving your covering letter and application.