About Wesley Mission Queensland

Wesley Mission Queensland is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story.

Join us and be part of a story you'll love to tell.

About the Role

As an Administration Officer you are responsible for providing high-level administrative and secretariat support to internal and external stakeholders. This role will play an important part in ensuring the smooth-running operations of the blank team through efficient administrative services and customer service.

Key Role Accountabilities:

Demonstrated superior customer service skills in a busy care environment

Invoicing and reconciling accounts, purchasing and all non-medical stores.

Management of roster changes, including use of Kronos data base.

Identify and/or check requests for facility maintenance and submit through the T1 system.

Participate in facility recruitment and orientation.

Coordinate and oversight local building works, including liaising with maintenance and contract services.

Participate in quality processes to meet legislative and regulatory compliance.

Under delegation and as appropriate ensure effective complaints handling for residents and other significant persons regarding laundry, pharmacy, food, furnishings, maintenance, and other non-clinical matters.

Detailed understanding of staffing and workflows within an aged care environment.

About You

Demonstrated high level interpersonal, verbal and written communication skills, including a commitment to maintaining confidentiality and an empathy for staff, residents and relatives.

Strong organisational abilities, including effective time management and ability to prioritise in a busy office environment.

Ability to understand, interpret and apply conditions of service and workflows for staff in an aged care facility.

Demonstrated competence in the Microsoft Office suite of applications.

Sound knowledge of finance and accounting procedures including chart of accounts, and GST implications.

Understanding and ability to competently use relevant systems applications.

Understanding of stock control procedures.

Commitment to working within a continuous quality improvement team environment.

Understanding and commitment to the principles of workplace health and safety.

Desirable:

Diploma in Administration and Certificate 4 in Workplace Training and Assessment (or significant progress towards same).

What makes a difference for us:

Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement.

Relevant probity checks required by legislation and WMQ Limited policy.

Current Driver’s Licence and willingness to drive in the course of work.

Why Join Us

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story.

We offer our team members:

Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.

Access to salary packaging benefits that enable you to increase your take-home pay

Access to discounts on private health insurance, gym memberships and travel

WMQ Limited's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.