About the role

Based at Mole Creek Caves, this role is central to welcoming visitors and showcasing the natural and cultural wonders of the Mole Creek Karst National Park. Reporting to the Business Manager, you will:

• Conduct guided tours and deliver engaging visitor information.
• Support daily operations of the visitor centre.
• Assist with site maintenance, cleaning, and environmental monitoring.
• Ensure public safety and provide first aid where required.
• Collect and reconcile visitor entry fees and retail sales.

Our ideal candidate has

• Strong communication and customer service skills.
• Ability to explain earth sciences or eagerness to learn.
• Experience in visitor services, guiding, or tourism.
• Current First Aid Certificate and Registration to Work with Vulnerable People (essential).

We offer

• A unique workplace in a stunning natural environment.
• Work that contributes to delivering a sustainable Tasmania.
• A supportive, inclusive and diverse team culture.
• Flexible work options to support balance.
• Commitment to safety, wellbeing and child-safe practices.

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

How to apply

1. Review the Statement of Duties
2. Click the "Apply now" button.
3. Complete the application form.
4. Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
5. Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via [email protected].

If you require any reasonable adjustments during the recruitment process, please let us know.

Closing Date

Applications close 8 October 2025 at 10.55pm (AEST).

For more information please contact:

Rebecca Kearns
Business Manager (Mole Creek Caves)
Email: [email protected]
Phone: 0438 492 986