• Role title: Administration Officer
• Role type: Maximum Term - Part-Time (24 hours/week) until September 2026
• Role grade: Admin Officer level 4, Year 1-2
• Department and location: Gastroenterology - IBD Services, St. Vincent's Hospital, Darlinghurst
• Salary: $72,285.45-$73,940.16 (pro-rata) + super + salary packaging

Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role

• Support IBD Patient Care - Manage patient information, book and discharge clinic appointments, arrange interpreters, and assist patients with telehealth access.
• Coordinate Clinic Operations - Oversee scheduling for gastroenterologists, nurses, dietitians and pharmacists, ensure billing eligibility, and maintain compliance with privacy and revenue procedures.
• Be the First Point of Contact - Handle reception duties, respond to calls and emails, and direct enquiries promptly to the right team members.
• Keep Everything Running Smoothly - Maintain and replenish clinic forms, support nursing staff with PBS Biologic applications, prepare meeting minutes, and manage administrative tasks like scanning and mail.
• Contribute to a High-Performing Team - Help train new staff, participate in quality improvement activities, and assist with ongoing development of administrative services.

About you

• Team Player with Initiative - Able to work independently or as part of a team, collaborating effectively with staff at all levels.
• Professional and Personable - Always project a polite, helpful, and professional image when interacting with patients, visitors, and colleagues.
• Strong Communicator - Excellent interpersonal and communication skills, with proven administrative experience.
• Organised and Detail-Oriented - Experienced in coordinating patient appointments and managing revenue/Medicare billing processes accurately.
• Medical Knowledge Advantage - Familiarity with medical terminology to support clinical and administrative tasks.

Why work at St Vincent's?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply
The closing date for applications is 09 October 2025
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully, this role is not open to recruitment agencies.