The Lightner Centre, a professional psychology practice in Paddington, QLD, is seeking an experienced, friendly, and professional Receptionist / Administration Assistant to join our team in Paddington.

About the role
As the first point of contact for our clients, you will play a key role in ensuring compassionate and supportive client engagement and smooth day-to-day operations of the centre. Your warmth, professionalism, and organisational skills will help create a welcoming environment for both clients and staff.

Key Responsibilities

Greet and assist clients in person and over the phone,

Manage appointment bookings and scheduling,

Maintain client records and confidentiality,

Perform general administrative duties,

Liaise with general practitioners and other referrers,

Support the clinical team with day-to-day operational tasks, and

Ensure the reception and client areas are welcoming and organised.

What we’re looking for

A minimum of 3 years previous experience (preferably in healthcare or allied health),

Knowledge of Medicare, WorkCover, DVA, and Private Health Fund Billing,

Excellent communication and interpersonal skills,

Strong organisational skills and attention to detail,

Exceptional time management and multi-tasking ability,

Proficiency with Microsoft Office, email, and scheduling software, and

A current Blue Card and First Aid Certificate (or a willingness to obtain).

Why join us

Be part of a professional, supportive, and collaborative team,

Work in a welcoming, modern clinic in Paddington,

Opportunities for professional development,

Contribute to meaningful work supporting clients’ mental health and wellbeing, and

Permanent full-time employment with excellent work/life balance (three days off per week).

How to apply
For more information or to apply, please email your resume and a brief cover letter outlining your suitability for the position including previous experience and start date availability, to our Clinical Director, Dr Sharelle Smith, at [email protected]

https://www.lightnercentre.com.au/