About the role

We are seeking a highly organised and experienced Medical Secretary to join our dynamic team at Northern Urology Specialists in our Dee Why practice. This 3 day a week role is an essential support position within our busy specialist practice, responsible for providing administrative and secretarial support to our team. This is a maternity leave cover position, with potential to become permanent.

What you'll be doing

Manage the day-to-day administrative tasks including scheduling appointments, managing patient records, and coordinating with other healthcare providers

Provide exceptional customer service to our patients, ensuring a positive experience throughout their interactions with the practice

Assist with the preparation of medical reports, correspondence, and surgery documentation

Maintain accurate and up-to-date electronic filing systems

Liaise with insurance providers and other third-party payers to ensure timely and accurate billing and reimbursement

Contribute to the overall smooth operation of the practice by supporting the administrative team as needed

What we're looking for

Minimum of 2 years' experience as a medical secretary

Excellent verbal and written communication skills, with the ability to interact with patients, clinicians, and other healthcare professionals

Strong organisational and multitasking abilities, with a keen attention to detail

Proficient in the use of medical practice management software, electronic medical records, and Microsoft Office suite

Knowledge of medical terminology, billing, and insurance processes

Friendly, professional, and customer-focused approach

Flexibility with start and finish times essential

Flexibility during school holidays essential

What we offer

At Northern Urology Specialists, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Flexible work arrangements to support work-life balance
• Opportunities for professional development and career advancement
• A collaborative and friendly team culture

About us

Northern Urology Specialists' is a leading provider of comprehensive urological care in the Northern Sydney and Northern Beaches area. Our highly experienced team are dedicated to delivering exceptional patient-centred care, utilising the latest evidence-based practices and cutting-edge technology. We are committed to maintaining a positive and supportive work environment for our employees, who are essential to our continued success and growth.

If you are interested in this exciting opportunity, please apply now.